Center Representative Call

Alain Jared T. Alferez

Address: B** L* Phase *, Amore at Portofino, Dasmarinas, Cavite, Philippines

Email Address: **.*********@*****.***

Contact Number: 095*-***-****

Educational Background:

University of Santo Tomas

Sampaloc, Manila, Philippines

AB Communication Arts Undergraduate, June 2010 – March 2012

Divine Light Academy Molino

Bacoor, Cavite, Philippines

Grade School and High School Graduate, June 2002 - March 2010

Harrel Horne Integrated School

Bacoor, Cavite

Preschool Graduate and Grade School, June 1997

Work Experience:

BPO

OSA Training and Educational Services

-Wells Fargo - Freelance External Technical Producer (Training Assistant)

March 2022 - April 2022

-Wells Fargo - Freelance External Trainer for Wells Fargo Onboarding

May 2022

Telus International Philippines

-Epic Games – Player Support, Non-Voice Account

October 2018 – March 2019

-Epic Games – Subject Matter Expert, Non-Voice Account

March 2019 – December 2019

ePerformax Call Centers & BPO

-eBay – Call Center Representative, Voice Account

November 2017 – June 2018

Production

Artistang Artlets, the Official Theater Guild of the Faculty of Arts and Letters, University of Santo Tomas, June 2010 – March 2013

-Anatomiya ng Pagibig (Anatomy of Love) – Publicity Staff

-Imba – Lights Staff

-Fin – Music Staf

-2B Kontinyud (Musical) – Composer, Music Head, Actor

-In Keeping: Antolohiya ng Mga Sikretong Napapaloob sa Apat na Sulok (In Keeping: Anthology of Secrets Kept within Four Corners) - Scriptwriter, Actor

Attributes:

•Versatile and adaptive; Willing to learn and a Quick learner

•Able to work and interact with different personalities

•Able to work independently

•Able to work quickly

Skills:

•Familiar with different Windows Operating Systems

•Excels in speaking English

•Able to play different musical instruments

•Singing

•Acting

•Scriptwriting

•Composing

Character References

-Gerard Albert R. Young, Support Programmer (Moreton Bay Technology)

Mobile: 092******** Email: *********@*****.***

-Charles Angelo Hidalgo, Quality Analyst (Optum Global Solutions)

Mobile: 094******** Email: *************.*******@*****.***

-Orly S. Agawin, President & CEO (OSA Training and Educational Service)

Mobile: 091******** Email: ****.******@***.**

Contact this candidate