Janice Brinkerhoff

** ******** ******

Farmingville, NY 11738

Phone: 631-***-****

adu23s@r.postjobfree.com

To Whom It May Concern:

Having worked for the same company for some 40 years has meant a great deal to me. Watching the company grow and expand over the years and being a part of it was very rewarding to me. I started working for Waldbaums when I was 16 years old and I would have loved nothing more than to finish my career and retire from there, however, I know that's not the way business always goes.

I started as a cashier while attending high school and through my college years. After graduating college, an opportunity opened up for me when the company wanted to change the cash registers from a hand ringing operation to an IBM scanning system. I was the first file clerk/scanning coordinator the company ever had. I grew with the system and opened many stores. I eventually became a trainer for everyone that went through the store managers training program as well as training new personnel for other scanning positions. I also spent some of my time covering for people on the front end as well as the customer service center, always keeping customer service high on my priority list. I also spent some time covering as a receiver. While I have performed many other duties inside the store, I was keeping customer service as my top priority. I have also maintained my high standards as a scanning coordinator.

After all of these years working diligently to help the firm remain profitable and to keep our loyal customers happy, I reluctantly must seek other employment. Due to the fall of A&P, unfortunately, I have to look for work elsewhere. Hopefully that firm will be yours and I look forward to using my many skills to make a positive impact in your stores and for your customers.

Sincerely,

Janice Brinkerhoff

Janice Brinkerhoff

TITLE: Scanning Coordinator

SUMMARY

Provide superior customer service and support to store customers as well as employees.

SKILLS

People Management, Customer Service, Inventory Management, POS Computer System

EXPERIENCE

Waldbaums Grocery Stores, Hauppauge, New York – Position: Scanning Coordinator - 1976 – Present

-Managed scanning and POS Department

-Maintained daily and weekly computer pricing system

-Managed store signage, on sale, off sale and price change tags

-General knowledge of customer service and relations

-Management skills to include time management and the management of other associates

-Participated in the inventory process

-Managed the inventory crew, ensuring accuracy within all employees on my team

-Ran and over saw Product reduction program

-Performed test scans throughout the store

-Performed shelf management and product re-alignment tasks

-Checked product dates to ensure product freshness and quality

-Trainer for the scanning office

-Backroom receiver

-Customer service center

-Opened many new stores

EDUCATION

Suffolk Community College – 1986 – Associates Degree, Liberal Arts

Nassau Community College – 1977 – 1979

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