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Project Manager Service Delivery

Location:
San Jose, CA
Posted:
February 01, 2023

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Resume:

MICHELLE BOSTON

*** ******** ** ******* ** *****

209-***-**** adu22i@r.postjobfree.com

Looking to secure a Project Manager position to help plan and coordinate projects; coming with 15+ years experience in the research and development industry, with outstanding communication, leadership, and organizational skills that enhance delivery and efficiency in overall company performance.

EXPERIENCES

10/30/2009-PRESENT

SOFTWARE PROJECT MANAGER (INFORMATION

DEVELOPMENT AND LOCALIZATION)

LEXMARK RESEARCH AND DEVELOPMENT CORPORATION

As a SW Project Manager,

- I manage the overall project direction and completion. Collaborates with Product Owner (PO) to identify, summarize and capture the Product requirements, Roadmap, and Backlogs. Leads and manages all aspects of project planning within and across related projects including scope, budget, financial forecasting, and scheduling. Coordinate with the contract manufacturing (CM) team for the deliverables needed for the inclusion in the manufacturing builds.

- The team’s main link to the rest of the stakeholders across product development and service delivery teams. Leads the planning, development, and delivery of information products that support Lexmark and/or Lexmark OEM worldwide product announcement and release requirements, ensuring compliance with corporate and industry standards.

- Identifies tasks, dependencies, assigns resources, communicates expectations and schedules to the team members

- Assess risks, identifies, and resolves issues, monitors schedule and re-evaluate project priorities.

- Experience in delivering Agile projects using Scaled Agile Framework (SAFe) in Azure board that offer outstanding business value to the users.

- Experience in delivering projects using Rally Software.

- Experience in Agile Scrum coordinating all sprint ceremonies.

- Experience in supporting the product owner in managing communications with stakeholders, managing customer’s expectations for deliverables.

- Experience in helping the team achieve and deliver a high level of performance and quality, hold teams accountable for their work, help remove obstacles, and help mentor less experienced team members.

- Extensive experience in defining the project’s schedule and scope while balancing this with timely and regular value deliveries, and organizing and leading working and project status meetings.

- Excellent written, verbal, and collaboration skills. PATENT 7739198: System and method for remotely authenticating a device in a reward program

03/19/2007-10/29/2009

SOFTWARE SERVICES MANAGER

LEXMARK RESEARCH AND DEVELOPMENT CORPORATION

- Responsibilities include managing day-to-day activities, providing direction and leadership to team members, coordinating workflow and work quality, and ensuring the timely completion of projects and deliverables.

- Act as a coach in growing people’s careers and empower team members

- Manages Research & Development Services Related Support o Software and Firmware Build Support

o Application Development and Support

- Initiate improvement on processes and plans

07/02/2006-03/18/2007

SOFTWARE, DATABASE AND IMAGE SCIENCE MANAGER

LEXMARK RESEARCH AND DEVELOPMENT CORPORATION

- Responsibilities include managing day-to-day activities, providing direction and leadership to team members, coordinating workflow and work quality, and ensuring the timely completion of projects and deliverables.

- Act as a coach in growing people’s careers and empower team members.

- Manages Printhead Application Development team and Image Science team.

- Initiate improvement on processes and plans

08/02/2004-07/01/2006

PROTOTYPE SHOP PROJECT MANAGER

LEXMARK RESEARCH AND DEVELOPMENT CORPORATION

- Provides leadership and direction to project teams by understanding business processes, gathering requirements, identifying potential issues, managing scope, and ensuring that an appropriate level of project quality is always maintained.

- Spearheads on the analysis of the initial project requirement specifications.

- Collaborates directly with the stakeholders to assess the technical impact/issues of business requirements and to reach consensus on alternative solutions, when necessary, to maintain a consistent yet flexible team.

- Provides technical expertise to the team and management during discussions and followed through with statements of work that describe the project scope, resource requirements and deliverable timelines.

- Decisive, task-oriented, results-oriented.

- Involves in resource staffing, team consensus, developing projects scope (budgets, timeline, delivery date), client relationship, continuous design improvement, conducting status meetings and reviews.

- Outstanding project planning, execution, monitoring, time management and resource balancing skills with ability to support multiple simultaneous projects.

- Provides accurate reporting and information regarding the ongoing projects and initiatives.

05/07/2002-08/01/2004

SENIOR SOFTWARE ENGINEER

LEXMARK RESEARCH AND DEVELOPMENT CORPORATION

MAC OS All In One Printer Software Development

- Designed and developed printer drivers.

- Assigned modules includes Installer/Uninstaller and Scanning

- C/C++ Programming, Unix

MAC OS 9 Printer Driver Development

- Designed and developed printer drivers for Mac OS9.

- Assigned module includes Printer driver development such as conflict settings, core, media and quality problems.

- C Programming, Unix

04/07/1997-02/28/2002

SOFTWARE DESIGN ENGINEER

NEC TELECOM SOFTWARE PHILIPPINES, INC.

- Designed and developed NEC Telecommunication Software that managed NEC Telecommunication Equipment.

- Analyzed the requirement specifications of the Telecommunication Equipment.

- Designed and developed modules of the operations of the assigned entities.

- Made the Unit Testing specifications and handled the Unit Testing.

- Made the Integration Testing specifications and handled the Integration Testing.

- C/C++ Programming, Unix, JAVA, PHP

EDUCATION

1993-1997

BACHELOR OF SCIENCE IN COMPUTER SCIENCE UNIVERSITY OF ST. LA SALLE

- Dean’s Lister

- Member of Computer Science Society

2005-2009

GRADUATE SCHOOL OF BUSINESS, MASTERS OF BUSINESS

ADMINISTRATION

ATENEO DE MANILA UNIVERSITY

- 27 units

SKILLS

• Excellent communication skills, including presentation skills

• 15+ years project management

• In-depth knowledge of the localization

industry, including translation memory, tools,

and content management system.

• Proficiency in Microsoft Project.

• Problem-solving capabilities.

• Ability to work well with a team or

independently and meet deadlines under

pressure.

• Organizational and leadership skills.

• Proven abilities in project planning and

management of resources and risks.

• Attention to detail and quality.

• Initiative and a proactive attitude.

• Willing to learn new technologies and

new tools.

• Excellent in Agile Development and

Azure Board



Contact this candidate