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Bartender Customer Service

Location:
Romulus, MI
Posted:
February 01, 2023

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Resume:

Kimberly Bostick

Westland, MI *****

********@*****.***

+1-734-***-****

Authorized to work in the US for any employer

Work Experience

Bartender

Aloft @ the David Whitney - Detroit, MI

April 2022 to Present

Creating memorable experiences for our guests. Creating cocktails, serving food and drinks. Maintaining a clean and well stocked bar. Inventory. Bar set up and closing duties. Bartender

Made in Detroit. Little Caesars arena - Detroit, MI July 2017 to Present

Preparing cocktails for guests in a fast paced environment while maintaining a clean bar. Preparing syrups, juices and fruits for cocktails. Balancing cash and credit at the end of each shift. Opening and closing duties

Bartender

Birmingham Athletic Club - Birmingham, MI

February 2021 to September 2021

Preparing cocktails, suggesting food and wine pairings for guests. Ensuring an overall great experience. Stocking. Making syrups and garnishes for drinks,, opening and closing duties. Bartender

Embassy Suites by Hilton

July 2018 to April 2020

I work both the restaurant bar as well as the evening reception bar, ensuring drinks are made properly and guests are taken care of at both. Taking food and drink orders. Set up and break down of the bar area. Making sure the cash, credit and room charges l balance at the end of the shift. Bartender/Bar Manager

Wild Bills Cigar Lounge - Westland, MI

February 2016 to August 2017

Preparation of drinks, stocking beer and wine, cutting/lighting of cigars, keeping a clean work space, and balancing of cash, credit and keno drawers at the end of each shift. Bartender/ Bar Manager

Nar Bar - Dearborn, MI

March 2015 to March 2016

Responsibilities

Preparing signature cocktails. Serving food and drink to bar patrons. Opening/closing duties. Cashing out the servers at the end of their shift. Balancing of cash and credit drawers. Stocking of beer, liquor, juice and purees. Ongoing education such as Bar Smarts. Management duties also include opening and closing of the bar, scheduling of employees and ensuring guest satisfaction Accomplishments

I have completed the following course/training programs: The Perfect Draft

Mixology

Bar Smarts

Controller

NOC - Southfield, MI

December 1999 to January 2013

Quickly learned 19 different vendor platforms that service customers and make up the network.

● Scheduling of emergency maintenance to repair downed or troubled circuits

● Performed new turn up and disconnects of DS3 - OC192 circuits Scheduling of hotel/flights/car rentals for employee training nationwide Education

Associate in Business, Psychology

St Clair Community College - Port Huron, MI

Medical Terminology

Washtenaw Community College - Ann Arbor, MI

Skills

• Bartending

• Mixologist

• Serving Experience

• Restaurant Management

• Medical Terminology

• Banquet Experience

• Restaurant Experience

• POS

• Food Safety

• Management

• Microsoft Word

• Customer service

Certifications and Licenses

ServSafe Alcohol

ServSafe certified

Food Handler

Assessments

Bartending — Expert

June 2019

Understanding, pouring, and mixing drink orders.

Full results: Expert

Cashier Skills — Expert

July 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Expert

Food Service: Customer Situations — Highly Proficient June 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Food Safety — Highly Proficient

September 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Highly Proficient

Bartender fit — Completed

January 2022

Measures the traits that are important for successful bartenders Full results: Completed

Work style: Reliability — Expert

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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