SKILLS & ABILITIES
Proficient Computer Skills MS Office Applications (Word, Powerpoint)
Excellent Time Management Texas Adjuster License: Licensed in 11 states
Data Entry Excellent Customer Service Skills
EXPERIENCE
CLAIMS ADJUSTER Teleperformance – Remote 6/27/2022 – Present
Analyze insurance policies for coverage availability
Investigate claim documents through IVU
Communicate effectively with customers and provided excellent customer service to all insureds.
Negotiate, issue payments, and adjudicate claims
CLAIMS ADJUSTER Geico - Richardson, TX 01/12/2021 - 06/20/2022
Communicated effectively with clients, claimants, attorneys, and insurance providers to manage and close claims.
Responsible for investigating, evaluating, and the settlement of auto claims for policyholders.
Reviewed insurance policies and 20+ claims a day to confirm coverage for loss or damage.
Paid and denied claims based on given documents and evidence.
CURBSIDE SPECIALIST H.E.B. Groceries - Houston, TX 05/03/2019 - 12/24/2020
Retrieve customer orders as they arrive.
Supervise 20-30 employees on correct procedures.
Pick items in the store that customers order online.
Call customers about missing items or concerns
MATERIAL HANDLER T.E.C.T. Aerospace - Park City, KS 09/07/2016-03/28/19
Receive jobs from inspection and organize pick lists.
Pick hardware for jobs.
Data Entry using Epicor software.
Maintain production flow by keeping a log of inventory.
Regulate and monitor inventory integrity by counts.
Check in and receive product into inventory with positive material identification process.
ORDER PICKER / RECEIVING ASSOCIATE GT Midwest - Wichita, KS 10/27/14 – 09/07/2016.
Pick product via handheld scanner technology.
Determine how product will be packed and labeled.
Verify pack lists and organize for dispatch and truck drivers.
Structure pallets of merchandise for aerospace companies
Utilize forklifts to transport pallets.
Audited quantities
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EDUCATION
COLLIN COMMUNITY COLLEGE Mckinney, TX
August 2020-May 2023
Major: Sport Management
GPA 4.0
Earned two Sport Management Certificates Fall of 2022
Graduating with a degree in May of 2023
Member of Phi Theta Kappa Honor Society
LEADERSHIP
Employee of the month award for November 2021
Named Anchor of my line as a pledge for Sigma Lambda Gamma National Sorority, Inc.
I was given the title of lead when I worked for HEB Groceries for my strong work ethic and
ability to encourage other employees to work to the best of their ability.
Promoted to curbside specialist withing 8 months of attaining the job at H.E.B.
References Available upon Request