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Customer Service Dining Services

Location:
Charlotte, NC
Posted:
February 01, 2023

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Resume:

TOMY JORDAN

**** ******* ***** ****

Charlotte, NC 28269

Cell 267-***-****

adu203@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Service-focused business professional with a strong commitment to serving the needs of a diversified community; skilled in the area of administrative services, quality assurance and operational process and customer service. Demonstrates exceptional oral, written, organizational and interpersonal communication skills. Solid working knowledge of Microsoft Word, Email and Windows. PROFESSIONAL ACCREDITATIONS

ServSafe Manager Certification

Adult Residential Training Certification Received 2018 EDUCATION

Diploma in Medical Office Technology

Drakes College of Business, Elizabeth, NJ

2004 - 2005

Associate Program of Arts in Music Production and Performance Bergen County College

2000 to 2001

High School Diploma

Essex County Vocational Technical High School

Diploma received June 2000

Essex Catholic Boys High School

1996 to 1998

PROFESSIONAL EXPERIENCE

Universal Healthcare and Rehab

Director of Dining Services/Dietary Manager June 2022 to September 2022

● Train kitchen staff in sanitation practices, established cleaning schedules, stock rotations, refrigeration temperature control points, scheduling, hiring, P&L, orientation, and other sanitary controls.

● Responsible for placing inventory orders.

● Ensure that during food preparation quality standards were maintained, trained team in cooking.

● Maintains a safe and sanitary work environment for all team members

● Ensured that methods of food preparation, production and presentation complied with standards and client specification, along with Standards of Care intervention Aldersgate CCRC, Charlotte, NC November 2020 to March 2021 Supervisor of Dining Services

● Train kitchen staff in sanitation practices, established cleaning schedules, stock rotations, refrigeration temperature control points, and other sanitary controls.

● Responsible for placing inventory orders.

● Ensure that during food preparation quality standards were maintained, trained team in cooking.

● Maintains a safe and sanitary work environment for all team members

● Ensured that methods of food preparation, production and presentation complied with standards and client specification

Delaware Valley Residential Care, Warminster, PA November 2017 to February 2020 Dietary Manager/Kitchen Supervisor

● Train kitchen staff in safe operating procedures of equipment, utensils, and machinery.

● Train kitchen staff in sanitation practices, established cleaning schedules, stock rotations, refrigeration temperature control points, and other sanitary controls.

● Responsible for placing inventory orders.

● Ensure that during food preparation quality standards were maintained, trained team in cooking.

● Maintains a safe and sanitary work environment for all team members

● Ensured that methods of food preparation, production and presentation complied with standards and client specification.

Jordan’s Culinary Creations January 2009 to Present Owner/Proprietor

● Collaborate with clients to plan a menu and discuss event pricing.

● Personally prepare all food and baked goods utilizing knowledge of food combinations.

● Maintain orders and financial logs.

● Plan, organize and execute both large, full service caterings as well as smaller, deliveries or caterings.

● Continuously adjust menus to clients needs while maintaining competitive pricing.

● Maximize profits while staying competitive with larger facilities.

● Assemble, maintain, and dismantle functional setups and displays for events and business meetings.

● Ability to create and follow floor diagrams and event menus for functions.

● Maintain and demonstrate comprehensive knowledge of food and beverage presentation standards and proper etiquette.

● Prepare and deliver requested menu items to the event or meeting location.



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