Data Entry Customer Service

ENRIQUE CORONA

**** *. ***** ***. *** ** Cell: 626-***-****

POMONA CA. 91766-5264 Email: **************@***.***

Objective

Dedicated Professional executive with college education and with 30+ years of experience; customer service, human resources, administrative support, A.P., A.R., Inventory.

Skills

Bilingual (English-Spanish); detail oriented; supervisory duties, store operations manager, able to work efficiently under pressure, managerial-staff supervisor; verbal & written communicator; service people oriented. Charismatic and thoughtful ; I enjoy getting to know new people from different walks of life. I will also focus on hospitable experience for anybody.

Education

University of Mexico City

Graduated/diploma B.A. Architect

Training: completed numerous courses & seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, performance assessment & work place safety. Data entry management.

Experience

AR Electric Inc. Covina CA.

Customer Relations Manager

6-2014 to 12-2021

Promoted to manager position to recruit, train & foster an environment in which clients enjoy high levels of service. Employees (40+) were motivated to deliver top performance. Reduce staff turnover by 15% in 2018; benchmarking a record-setting improvement in staff retention due to the success of employee-development & morale-building programs. Due to pandemic season I separated myself from the company.

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