ANDREA DELGADO

adu1ug@r.postjobfree.com 219-***-**** Normal, IL 61761

Summary

Motivated professional with successful background in retail offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Skills

Adaptability and Dependability

Complaint Resolution

Product and Service Knowledge

Managing Operations and Efficiency

Verbal and Written Communication

Teamwork and Collaboration

Complex Problem Solving

Goal Setting

Onboarding and Orientation

Scheduling and Coordinating

Business Development Understanding

Cash Register Operations

Microsoft Office

Experience

BLOOMING-NORMAL AUTOMALL NORMAL, IL

HEAD CASHIER

05/2022 - Current

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Answered multi-line telephone system, routed calls to appropriate personnel and took messages with exceptional customer service.

Performed data entry and recordkeeping tasks to track company correspondence and updates.

Communicated with customers, employees and vendors to answer questions and address complaints.

Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Sunglass Hut - Luxottica Mishawaka, IN

Multi-Store Manager Assistant

08/2020 - 04/2022

Oversaw aspects of maintenance, inventory and daily activity management.

Coached and developed store associates through formal and informal interactions.

Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Assisted in continuous development of effective store associates to achieve desired sales and results.

Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Education and Training

BISHOP NOLL INSTITUTE Hammond, IN

High School Diploma

05/2016

Indiana University Northwest Gary, IN

Some College (No Degree) in Education

Contact this candidate