Service Representative Customer

Skills

* ***** ******** ******* **********

Passionate about working with diverse cultures

Emphasis on community engagement

Eager to bridge communities through impactful networking

Experienced in social media content creation and management

Flexible with working in different locations

Excellent communicator

Experience

2001-2003 Skytel/Worldcom Paging Customer Service Representative

2003-2005 Saks Inc. Collections Representative

2008-2009 Teleperformance/Apple Customer Service Representative

2011-2013 Convergys/DirecTV Customer Service Representative

Education

2001-2003 Microsoft Network Engineering Virginia College, Mississippi

2016 Microsoft Office Certified Robert Janss School, Idaho

2019 Introduction To Code Coding Dojo, Idaho

2022 Certiport Digital Literacy Certificate Robert Janss School, Idaho

2022 Introduction To Cisco Networking Robert Janss School, Idaho

2023 Certification in Massage Therapy Carrington College, Idaho

Volunteering

2017 El Ada Community Action Partnerships- Food Box preparation

2015-2022 ACLU Of Idaho Criminal Justice Reform-

Public Defense, Ban The Box, Lobbying Days, Activist Academy

References

Heidi Egusquiza, Paperless Innovations 208-***-****

Lisa McClain, Boise State University adu1tv@r.postjobfree.com

Blaze Bordeaux, Boise State Black Alumni 971-***-****

Rachel Hollis, Idaho Courts

Dina Flores-Brewer, ACLU Of Idaho 208-***-****

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