Time Delivery Customer Service

Jeffrey Hernandez

************@***.*** 845-***-**** Stony Point, N.Y. 10980

Summary

Executive Leadership – Operations - Supply Chain Logistics Qualifications/ Career Highlights Over 25 years in key management and executive positions, including Vice President of Operations, Distribution & Logistics, and Production Planning. Extensive experience in process management and the implementation of quality management principles in all disciplines of the supply chain, purchasing; planning, manufacturing, quality, and distribution. Successfully managed a 24 hour a day -7 day a week facility with over 350 Union associates and a budget of 10 million dollars. Managed planning and supply chain departments to achieve customer service and quality levels second to none in the textile industry. (Fill Rate 98%; on-time delivery of 98 %) Led all Process Improvement teams in the organization yielding over 5 million dollars of savings using lean methodology and continuous improvement. Implemented manufacturing pull-system, reduced lead-times by 70%, Work in Process levels to 4 days, Finished Goods Inventory Turns by 40% to a 26 time turn.

Skills

Production Planning

Project Management

Distribution & Logistics

Team Building

Analytical Problem Solving

Six Sigma / TQM

Experience

Operations Manager / Consultant – CV Plumbing & Heating

Current

Process Management

Job Site Management Inventory and Cost Control.

Purchasing

Customer Service

Accounting / Finance

Agency Owner / Principal - Allstate Insurance Company of New York

Current

Operations

Sales

Marketing

Achieving Corporate Sales Goals and Metrics 9 years running.

VP Operations - Louis Hornick & Company

Managed the Production Control department, all manufacturing department managers, Quality Assurance Dept, process engineers, warehousing and shipping.

Managed and executed the CEO's strategic plan for new product introduction, planning, manufacturing, sourcing, and distributing over 48 million dollars of domestic sales in the home textiles market.

Managed 15 direct reports and 250 associates covering all plant disciplines.

Led all Plant Process Improvement teams and achieved savings of $5,000,000 over 5 years by implementing Total Quality Management principles.

Transitioned the company from a push system to a pull system, reducing lead times and inventory levels, increasing First Run Yield, eliminating waste and reducing variation.

Managed all direct labor and parts budgets and reduced them by 35%.

Managed Labor and Material budgets at or below budget.

Reduced Work in Process from 15 days to 4 days.

Reduction of Director Labor Cost per unit by 35%.

Inventory Turns increased from 20 to 26.

Inventory accuracy increased from 90 to 97.

Education and Training

B.A. in Economics

S.U.N.Y, ALBANY

Executive Education Courses

Wharton School of Business & NC State Textile School

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