Security Guard Customer Service

*** **** *** ****** *** *E New York, N.Y. ***** *****.*.*****@*****.*** 917-***-****

PROFESSIONAL SUMMARY: To obtain a career in the retail and customer service field where I can utilize my prior skills of organization, stock and self-initiative. I am hardworking and self-motivated and can complete multiple task with minimal supervision

PROFESSIONAL EXPERIENCE:

Madison Security* Security Guard* New York, NY 07/2016 - 09/2016

Monitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Completed reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, and/or unusual occurrences.

Called police and/or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Answered alarms and investigate disturbances, Circulate among visitors, patrons, or employees to preserve order and protect property.

Patrolled premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas, Warned persons of rule infractions or violations.

Boston Market* Cashier* New York, NY* 12/2015- 02//2016

Greeting customers entering establishments and providing information about the store and its merchandise.

Receiving payment by cash, check, credit cards, vouchers, or automatic debits, Issuing receipts, refunds, credits, and change due to customers.

Assisting customers by providing information and resolving their complaints.

Maintaining clean and orderly checkout areas and completing other general cleaning duties, such as mopping floors and emptying trash cans.

Hale & Hearty* Maintenance* New York, NY* 05/2014 – 03/2015

Servicing, cleaning, and supplying restrooms.

Gathering and emptying trash, including recyclables, and disposing of waste in proper receptacles.

Cleaning building floors by sweeping, mopping, scrubbing, and vacuuming.

Mixing water, detergents and acids in containers to prepare cleaning solutions, according to specifications.

Notifying managers concerning the need for major repairs.

Cleaning windows, glass partitions, and mirrors, using soapy water and chemical cleaners

Burlington Coat Factory* Stock* Queens, NY 08/2012 – 08/2014

Receiving paperwork regarding items to be shipped and gathering materials from storage areas and distributing them to loading docks.

Loading materials for shipment onto trucks, verifying counts of stock against shipping papers.

Marking stock items using identification tags and stamps with appropriate shipping information.

Cleaning and maintaining supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

Keeping records on the use or damage of stock and stock-handling equipment.

Examining and inspecting stock items for wear and defects, reporting any damage to supervision.

CERTIFICATIONS: 16 Hour security License

EDUCATION: Community Health Academy; High School Diploma

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