Front Desk Unit Secretary

EMILY P. GOMEZ

*** ******** ****** · 336-***-****

*************@*****.***

Outgoing, personable, and caring person looking for a permanent career position as a front desk coordinator. I enjoy interacting with patients regularly and assisting them throughout their office visit. I’m the first person a patient sees when entering the office and I enjoy making their visit as comfortable as I can.

EXPERIENCE

OCTOBER 2011 – MAY 2022

REGISTRATION TEAM MEMBER, high point regional/unc health care

Checking patients in, maintaining demographic and insurance information, getting appropriate signatures, answering 3-line phone system, scheduling/cancelling patient appointments, working providers wait lists, accept co-pays, balance daily drawer and make deposits, verify insurance and workers comp authorizations.

AUGUST 2006 – OCTOBER 2011

ADMISSIONS ASSISTANT, High point regional hospital

verified patient benefits, posting & charging, kept current CPR certs, scheduled appointments, maintained provider work schedules, obtained authorizations for office visits, helped cover front desk on rotation, accepted co-pays, balanced daily drawer & made deposits and performed general office duties such as answering phones and filing, photocopying, etc.

APRIL 2001 – AUGUST 2006

CNA AND UNIT SECRETARY, High Point Regional hospital

I started out in an in-patient behavioral health unit where I performed everyday patient care such as vitals, helping with bathing, keeping up with I/O, etc. Performed as Unit Secretary as part of a job-share program. As unit secretary, I admitted and discharged patients, maintained court records, entered new doctors’ orders and D/Cd old orders, and performed various office duties such as filing, photocopying, answering phone, etc.

EDUCATION

AUG 1989 – AUGUST 1990

Spartanburg tech

Pursed Nursing Studies and Patient Care

SKILLS

HIPPA Compliant

Current CPR Certification

Experience with Med-ventures, Intergy, Allscripts, Epic

Familiar with Medical Terminology

Knowledge of insurance verification

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