Service Tech Technician
Resume:
lee goss
ie y Re an
**** ***** ******* **, **** columbia sc 29169
Home: 774-***-****
**************@*****.***
Summary
Detail-oriented Service Tech offering demonstrated success in diagnosing and testing [Type of « quipment to
address challenges and reduce downtime. Consistently acknowledged by management for expedient
completion of service tickets and commitment to effective customer communication.
Hardworking [service tech ] adept at diagnostics and repairs illustrated through [21] years of [dental]
experience. Proactive and communicative with a strong background in cultivating client satisfaction and
loyalty. Well-versed in composing service reports to detail completed work.
Mechanical abilities
Skills
e Diagnostics expertise
e Preventive maintenance © Client relationship management
© Hand tool expertise e OSHA regulatory compliance
e Testing and analysis e Strong interpersonal skills
e Team player
e Troubleshooting skills
e Troubleshooting and analysis
Experience
Patterson Companies Inc. September 1997 to April 2002
Service Technician
Saint Paul, MN
e Serviced and repaired equipment according to manufacturer guidelines.
Monitored installations to ensure compliance with local codes and industry best practices.
Executed maintenance tasks and handled chemicals and solutions in alignment with safety standards.
Operated a diverse range of mechanical and manual servicing equipment.
April 2002 to November 2010
Benco Dental Supply Co. Inc.
Service Technician
Pittston, PA
Executed maintenance tasks and handled chemicals and solutions in alignment with safety standards.
Operated a diverse range of mechanical and manual servicing equipment.
Repaired [all dental ] equipment in a [office ] environment.
Inspected machinery and components to troubleshoot operations.
Gained equipment knowledge and expertise through research and repair experience.
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e Streamlined preventive maintenance repair processes to ensure timely completion.
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Assessed and identified issues and quickly resolved to restore functionality.
Monitored installations to ensure compliance with local codes and industry best practices.
Serviced and repaired equipment according to manufacturer guidelines.
November 2010 to Current
Henry Schein Dental
Service Technician
Melville, NY
e Inspected machinery and components to troubleshoot operations.
Monitored installations to ensure compliance with local codes and industry best practices.
Operated a diverse range of mechanical and manual servicing equipment.
Put in new [dental ] systems and components according to service orders and manufacturer instructions.
Serviced and repaired equipment according to manufacturer guidelines.
Provided information to customers regarding inspection findings and outlined repair or service options.
¢ Demonstrated in-depth understanding of company policies and products.
¢ Adhered to all company and OSHA defined protocols for workplace safety.
© Assessed and identified issues and quickly resolved to restore functionality.
¢ Gained equipment knowledge and expertise through research and repair experience.
e Executed maintenance tasks and handled chemicals and solutions in alignment with safety standards.
Education and Training
1984
niagara wheatfield
High School Diploma
Sanborn, NY
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