District Manager Inventory Control

Brooklyn, NY ***** 347-***-**** *.*******@*******.***

IBRAHIMA DIALLO

Proactive and meticulous District Manager with over 17 years of experience in the Food and Beverage industry. Proficiencies in inventory control, sales, staff training, and development. Customer-oriented team player with expertise in generating optimal satisfaction levels while building profits and client generation.

PROFESSIONAL

SUMMARY

SKILLS ● Food Safety

Performance

Management

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● Market Strategy

● Inventory Control

● Staff Development

● Staff Management

● Business Operations

● Sales Goals

● Financial Reporting

● Training Programs

● Business Development

● Store Operations

● Business Planning

Key Performance

Indicators (KPIs)

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Analytical and Critical

Thinking

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DISTRICT MANAGER 12/2005 to Current

Dunkin' Donuts Franchising, New York, NY

WORK HISTORY

Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.

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Evaluated costs against expected market price points and set structures to achieve profit targets.

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Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

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● Held meetings with director to identify techniques to overcome sales obstacles.

● Supervised 5 locations to enforce high-quality standards of operation. Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.

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● Optimized in-store merchandising and monitored inventory availability to increase sales.

● Exceeded sales targets with well-developed sales strategy and empowering team coaching.

● Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.

● Generated financial and operational reports to assist management with business strategy.

● Introduced cost-saving initiatives to reduce losses and increase profit margin. Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.

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EDUCATION Jean Moulin Lyon 3, Lyon, France

Associate of Arts, Law (Pre-Law), 2003

ACCOMPLISHMENTS Achieved a constant sales increase every year by effectively helping with day-to-day

operations.

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CERTIFICATIONS ● Certified Manager ServSafe, 2022 - 2027

● NYC Food Protection, 2007

● Dunkin Franchisee Training - 2013

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