Service Agent Representative

NAKESHA ARMSTRONG

MONTGOMERY, AL. *****

334-***-****

205-***-****

Keshaarmstrone467@ gmail.com

WORK EXPERIENCE

‘CONVERGENT OUT SOURCING- MONTGOMERY, AL

‘CUSTOMER SERVICE AGENT

AUGUST 2019- PRESENT

SKILLS: Billing and coding; emergency and outage calls; collections; service connections and.

disconnections; and FCC,

METRO PCS/ T- MOBILE - MONTGOMERY, AL

‘CUSTOMER SERVICE REPRESENTATIVE

‘APRIL 2018- AUGUST 2019

SKILLS: processing payments; troubleshooting; and payment arrangements.

‘ADDUS HEALTHCARE INC- MONTGOMERY, AL

PATIENT CARE TECH

OCTOBER 2016- APRIL 2018

SKILLS: assisted with personal care, housekeeping, meal preparation, medication compliance and.

companionship.

EDUCATION

12in MATHEMATICS

SIDNEY LANIER HIGH SCHOOL- MONTGOMERY, AL

AUGUST 1994- MAY 1997

SKILLS

SALES

DATA ENTRY

ENGLISH

‘CUSTOMER SERVICE

SOURCING

MATH

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