Harriet Clara Kareem

**** ********* ******

Upper Marlboro, MD 20772

Cell: 571-***-****

adu19s@r.postjobfree.com

Summary

Hard-working Network Engineer with 8years experience and skilled at overseeing complex company networks with Cisco routers, switches and firewalls with a focus on efficiency and performance optimization. Detail-oriented and proactive with strong troubleshooting training communication and analytical abilities. Excel at boosting performance and productivity by establishing realistic goals and enforcing deadlines.

Highlights

Cisco Devices: (Catalyst9K, ASR1K, ISR-4451, Nexus7K, Cat7600 ASA5585, Firepower 4110, Meraki MS 220, MX100)

Protocols: BGP, OSPF, EIGRP, RIP, QOS, GRE, IPSec, LACP, PAGP, HSRP, STP

Tools: Solarwinds, Infoblox IPAM, Secure Pulse VPN, Wireshark, Visio, Cisco ISE, Cisco Prime,

Certifications

Cisco Certified Network Professional (CCNP) – In Progress

Cisco Certified Network Associate (CCNA) – Active

Comptia Network + - Active

Comptia Security + - Active

Experience

Howard University – North West, Washington DC July 2022 to Present

Network Engineer

Support and manage Howard University Enterprise Network with more than 50 departments and different sites.

Configuring and deploying new routers and switches to replace end-of-life devices and improve performance.

Monitoring network devices using Solarwinds and troubleshooting any alert reported to faster resolution.

Configuring and Troubleshooting Layer 2 VLAN, trunk, port-channel and port-security related issues.

Configuring and Troubleshooting Layer 3 issues such as OSPF, BGP misconfiguration, routing loops and asymmetric routing.

Performing site surveys to identify what is needed to migrate a site to another location and restore services with minimum impact

Leading consolidation projects to merge 2 different networks in the same building to reduce cost

Working with ISPs to troubleshoot circuit issues, upgrade bandwidth to improve performance and activation of a new circuit.

Working closely with our server team to identify issues that impact systems and cause latency for Howard University students and professors.

Kymeta Corp – Reston, Virginia April 2020 to July2022

Network Engineer

•Worked successfully with a team of engineers to provide support and maintain a network which consisted of over 150 clients and vendors.

•Handled escalations and resolved technical issues according to SLA

•Configuring and Implementing OSPF, EIGRP and BGP in a multi-protocol network environment.

•Upgraded core infrastructure routers/firewalls to latest IOS versions.

•Performed IOS upgrades on various models of IP Internetworking layer 2/3 switches

•Key resource in the configuration and maintenance of IP networking equipment

•Performed daily function of Cisco equipment lifecycle: receiving, part identification, testing, RMA, upgrade, configure, storage, and deployment

•Worked on various projects from bringing up new sites into our MPLS network to troubleshooting network outages.

•Monitor network devices using Solarwinds, verifying alerts and troubleshooting issues with POCs, ISPs and Vendors.

•Troubleshooting of various LAN, WAN, Switching, Routing and Firewall issues.

•Tracking and assigning IPv4 public and private addresses.

•Configuring HSRP redundancy protocol on multilayer switches to establish fault-tolerant default gateway and Configuring Ether channel using LACP and PAGP.

Direct Health Company – Accra, Ghana Feb 2019 to March 2020

Network Engineer

Monitoring network device health and circuit connections using Solarwinds

Working closely with POCs and ISP Technicians to troubleshoot reported issue

Monitoring bandwidth usage on a Network using Solarwinds

Configuring, Maintaining, and Troubleshooting core network infrastructure and front-end, back-end network devices including routers, switches, and firewalls.

Applying access lists and configurations based on implementation guidelines.

Configuration and Management of Cisco NX-OS 7000 and 9000 series switches

Managing and Troubleshooting Cisco routers, switches and firewall models on the network which includes but not limited to Cisco ISR4451, 3700, 7500, 6509 series, NX-OS 5K, NX-OS 7K, ASR1000, ASR9000, ASA 5585 and Firepower 9300.

Troubleshooting of various LAN, WAN, Switching, Routing and Firewall issues.

Configuring and Implementing OSPF, EIGRP and BGP in a multi-protocol network environment.

Tracking and assigning IPv4 public and private addresses.

Configuring HSRP redundancy protocol on multilayer switches to establish fault-tolerant default gateway and Configuring Ether channel using LACP and PAGP.

Hands-on experience in NAT, IPsec VPN, MPLS, VLSM, RSTP, VTP, VLAN Trunking and Subnetting

Using RSA SecureID console to grant VPN access to customers working remotely for Two-Factor Authentication into the network.

Compu-Ghana – Accra, Ghana April 2014 to Feb 2019

Network Engineer

Network Consolidation Project lead re-architecting field site WAN connections.

Replacing old Cisco PIX with Cisco ASA5585

Monitoring bandwidth usage on a network using Netscout NGeniusONE tool and Solarwinds.

Automating device configuration to multiple devices using Solarwinds

Monitoring network device health and circuit connections using Solarwinds

Configuring, Managing and Troubleshooting Cisco routers, switches, and firewall.

Configuring and Implementing OSPF, EIGRP and BGP in a multi-protocol network environment.

Configuring HSRP redundancy protocol on multilayer switches to establish fault-tolerant default gateway and Configuring Ether channel using LACP and PAGP.

Education

University of Ghana, Legon

BA Sociology minor Computer Science

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