**** ********* ***

Antelope, CA *****

916-***-****

adu183@r.postjobfree.com

SVETLANA GOLBAN, CPhT

Objective: Obtain a position as Certified Pharmacy Technician to give best service for the customers.

Summary: A focused and disciplined Certified Pharmacy Technician with almost 7 years of retail experience, reflecting:

• Ability to read/understand/dispense prescriptions

• Knowledge of drugs and drug strengths

• Outstanding communication/customer service skills

• Awareness of legality issues

• Experience with inventory control and stocking

• Proficiency in computer operations/data entry

• Make good cooperation with other staffs

• Give best service for patients

• Perform cash register operation

• Helped pharmacist on duty to manage prescriptions

• Well-developed communications skills

• Interacting effectively with people on all levels

• Conscientious and detail-oriented

• Earned reputation for dependability, integrity, efficiency and professionalism Languages: English, Ukrainian and Russian oral and written Experience: WALGREENS PHARMACY 03/2008 – present

Provided assistance to registered pharmacist and pharmacy customers, managing up to 300 prescriptions daily:

• Answered phones for orders and refills; answered questions on pricing

• Contacted physicians to verify prescriptions/ refills and address third-party issues; communicated with warehouse and wholesalers for inventory information; followed up with customers

• Filled prescriptions under guidance of registered pharmacist; prepared labels using InterCom Plus system

• Worked with customers at Drop Off Window, ensuring optimum customer service to generate repeat and referral business

• Entered prescriptions into computer system’s patient profiles and check for drug allergies

• Managed special orders; received and stocked inventory, maintaining appropriate documentation

SYMPHONY AND SONG MUSIC SCHOOL (2005-2007)

• Provided cello lessons and music training for children age 6-16. Created and implemented daily cello lessons that accommodated multiple intelligences, aligned with the curriculum and state standards. Instilled a sense of music to expand their interests. Develop strong working relationships with all students to make certain that they fell welcome and appropriately challenged within the classroom. References: Available upon request