Phoenix, AZ *****

480-***-****

nathanjessevangelista@gmail.c

om

SUMMARY

Enthusiastic Client Service

professional with 15 years of client

interface experience. Well-versed

in personalized products, services

and consumer needs. Skilled in

both individual and team roles, with

expertise in training and mentoring

new staff on company objectives.

In search of work that is both

challenging and meaningful.

SKILLS

• Quality assurance controls

• Clerical support

• Courteous demeanor

• Adaptive team player

• Credit card payment processing

• Positive and gracious attitude

• Problem-solving abilities

Nathan Evangelista

EXPERIENCE

June 2022 - Current

Food Delivery Driver Uber Eats / GrubHub Phoenix, AZ April 2021 - February 2022

Line Cook Larder + Delta Phoenix, AZ

December 2017 - September 2020

Client Relations Specialist Equiant Financial Services Inc. Chandler, AZ

September 2007 - November 2017

HR Specialist Conduent Tempe, AZ

Picked up meals from local restaurants and dropped off at residential and business customers.

•

Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.

•

Operated fryers and grills according to instructions to maintain safety and food quality.

•

Set up workstations with needed ingredients, utensils and cooking equipment.

•

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

•

Cooked multiple orders simultaneously and ensured all end times matched

•

Provided personal and customized support for the various needs of the company's most valuable clients

•

Executed manual updates to customer accounts including payment processing, loan adjustments and payoff calculations

•

• Created/ updated user accounts and access

• Generated and provided requested account reports to clients Handled deceased employee accounts for Delta Air Lines and Northwest Air Lines

•

• Liaised with family members to set up applicable survivor benefits Took necessary actions and communications to promptly halt benefits under deceased accounts

•

Handled benefits such as payroll, Health & Welfare, travel, and retirement.

•

Handled each account with upmost care, timeliness and was held to 100% accuracy.

•

EDUCATION AND TRAINING

May 2006

Bachelor of Arts Fine Arts - Minor In Business

Arizona State University, Tempe, AZ

REFERENCES

• Available upon request

Contact this candidate