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Ramp Agent Customer Service

Location:
Los Angeles, CA
Salary:
$20 - $22 per hour
Posted:
January 31, 2023

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Resume:

EDWIN NOGUERA

adu133@r.postjobfree.com 323-***-**** Los Angeles,CA

OBJECTIVE

Seeking to secure full time employment that will benefit from all my experience and utilize my skill set to its maximum potential in order to encourage my growth with and my value to my new employer

ADDITIONAL SKILLS AND QUALIFICATION

California Drivers License, Clean/Clear Driving Record Bi-lingual Spanish - English (speaking, conversational)

Experience with computers and ERO system (automated repair order system) Strong Work

Ethic, Adaptability, Problem Solving, Time Management, Efficient, Organized

EDUCATION

Volkswagen of America OnLine and In-class courses

Product education, Annual continuing education, Automotive repair courses and testing

EXPERIENCE

December 2022 - Present

WORLD FLIGHT SERVICES. INC. LAX Los Angeles Cargo Ramp Agent

Duties include loading and unloading of cargo (freight and company materials) on and off aircraft. The receiving, delivering and physical handling of freight and company material. The transporting of cargo between terminals and aircraft. Comply with WFS security procedures.

April 2017 to November 2022

WINN VOLKSWAGEN WOODLAND HILL

Automotive Service Technician

Perform minor/major maintenance services on all models, including brake fluid exchange, transmission fluid exchange, coolant fluid exchange

Perform complete 32 point vehicle inspection on all customer service vehicles, providing written and video documentation regarding current status and measurements of vehicle wear and tear parts, vehicle damage of any kind and repair recommendations. Perform replacement of engine oil for gasoline and diesel engines, spark plugs, engine oil filters, pollen filters, wiper blades and top off all fluids. Replacement of batteries, brake pads and rotors, control arm bushings, removed, replaced, balanced and rotated new or used tires to maintain road safety, patched tires when location where patch was needed complied with safety standards. Perform and complete government mandated recalls to meet safety specifications.

Monitored shop equipment to maintain safe working conditions. Assist main shop technicians with other types of vehicle repairs and test drives. Driver responsibilities, parts deliveries and pick up. Perform factory required Pre-Delivery Inspections on all incoming new inventory.

LIVINGSTON VOLKSWAGEN WOODLAND HILLS

September 2003 - April 2017

Senior Porter

Supervising service department porters and delegating daily duties, supervised 4-6 porters.

Responsibilities included washing service and sold/sales vehicles daily, cleaning exteriors and interiors of vehicles by hand or with use of automated equipment. Coordinate daily work flow with service and sales department managers Organized vehicles in front (sales) lot, new and used cars, ever week organized vehicles in back (sales) lot PDI's, new cars, used cars.

Organized off premises vehicles at storage lot for all new vehicles. Responsible for all pricing and sales stickers on all front lot vehicles as well as keeping batteries charged. Perform all new factory vehicle arrival check-in and inspection for transportation damage and filling new vehicles with gasoline or diesel Perform driver, customer service shuttle for drop off and pick up Responsible for driving dealer trades to all parts of California

REFERENCES AVAILABLE UPON REQUEST



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