Service Representative Machine Operator
Resume:
EMPIRE BEAUTY SCHOOL
COSMETOLOGY
DIPLOMA:
DORMAN HIGH SCHOOL
*************@*****.***
Gaffney, SC 29340
Skills
• Credit card payment processing
• Quality assurance controls
• Adaptive team player
• Product organization
• Quality control
• Sales expertise
• Project management abilities
• Customer relations
• High-energy attitude
• Store maintenance
• Problem-solving abilities
• Training and development
• Time management
• Team building
• Trouble shooting
Education And Training
AM AN ENTHUSIATIC INDIVIDUAL WHO HAS AN AMBITION TO SUCCEED. I LOVE TO LEARN, I AM REALIABLE, AND I AM ALWAYS UP FOR A CHALLENGE. I GET ALONG WITH WELL WITH OTHERS, BUT CAN ALSO WORK EFFICENTLY ON MY OWN.I AM SEEKING A POSITION WHERE I CAN DEVELOP AND EXCEL, WHILE GIVING MY BEST TO MY EMPLOYER.
Iqor Holdings US - Customer Service Representative Charlotte, NC
01/2022 - 09/2022
MAGNA - Quality Inspector
08/2020 - 11/2021
Citi Trends - 3rd Key Manager
11/2019 - 08/2020
JASMINE WOFFORD
Summary
Experience
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
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Remained calm and professional in stressful circumstances and effectively diffused tense situations.
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Demonstrated excellent communication skills in resolving product and consumer complaints.
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Assisted customers with making payments or establishing payment plans to bring accounts current.
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Asked probing questions to determine service needs and accurately input information into electronic systems
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Establishing quality standards for products a company produces Performing inspections at Random to assess product quality
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Inspected, tested and measured materials, products and installations against specifications.
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Documented, filed and maintained proper inspection records and quality assurance documents.
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• Completed evaluations by properly using various gauges, tools and equipment. Assessed finished items for defects and ordered reworks to eliminate irregularities.
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• Inspected and repaired products to meet project expectations.
• Identified and resolved quality issues, escalating critical problems to supervisors. Notified supervisors about production problems and helped identify and correct concerns.
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• Responsible for opening/closing of store
• Interpreted company policies to workers and enforce safety regulations Printful - Machine Operator
01/2019 - 09/2019
MADRONA - LINE COORDINATOR
04/2013 - 03/2018
• Completed daily office duties including checked emails and printed paperwork
• Provided excellent customer service, made refunds and exchanges as necessary Itemized and totaled customer merchandise selection at checkout counter, using cash register, and accepted cash or charge card for purchases
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• MOVING GARMENTS THROUGH PRODUCTION
• OPERATE VARIOUS PRINTING MACHINERY
• PRINT, SORT, PACK AND SHIPPING AS NEEDED
• PERFORM QUALITY CONTROL ON FINISHED PRODUCTS
• SPECIALITY FOODS
PLAN AND ESTABLISH WORK SCHEDULES, ASSIGNMENTS, AND PRODUCTION SEQUENCES TO MEET PRODUCTION GOALS
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CONFER WITH MANAGEMENT OR SUBORDINATES TO RESOLVE WORKER PROBLEMS
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RECOMMEND OR IMPLEMENT MEASURES TO MOTIVATE EMPLOYEES AND TO IMPROVE PRODUCTION METHODS, EQUIPMENT PERFORMANCE, PROUCT QUALITY, OR EFFICIENCY.
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