JK

JASMINE KIRBY

Professional Summary

SCRUM MASTER PROJECT MANAGEMENT

Certified Scrum Master with a history of managing multiple, concurrent, and complex projects using the Agile/Scrum framework to navigate shifting priorities and resources. Demonstrated ability to analyze, think quickly, and resolve conflict while adapting to a changing environment. Proven track record managing project prioritization, planning, schedule development, and budgetary oversight with the use of project management tools and processes. Consistently identifies process improvements that drive operational excellence and scalability. Experienced in tracking and overseeing milestones on key projects, cross- collaborating with teams to execute project deliverables on time and within budget. Excellent presentation, written, and verbal communication skills with the ability to engage with clients, teammates, and stakeholders across all organizational levels.

Work History

TAOM - Owner Project Manager

03/2020 - Current

Entrepreneurial venture providing rental space for beauty industry professionals. Developed initial entrepreneurial concept and corresponding projects, managing cost and monitoring performance from inception to opening. Orchestrated projects within strict timelines and budget constraints, solving complex issues and working closely with stakeholders. Continuously reviewed performance, budgets, and timelines, identifying methods to effectively accelerate progress. Served as Deputy PM for the project, coordinating duties of the construction team.

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Coordinated the installation and maintenance of salon equipment and other various construction materials. Held weekly calls to update both the customer and and vendors.

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Managed and tracked projects using various software creating resource plans, allocating hours, and assigning project tasks to contractors.

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Monitored and assisted in the creation of change requests, ideas, and demands ensuring that all activities followed change management process.

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adu0vz@r.postjobfree.com

240-***-****

Washington, D.C. 20019

Skills

● Agile Methodology

Lean, Agile and DevOps principles and

manifesto

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● Kanban

● Jira Proficiency

● Confluence Proficiency

Software Development Lifecycle

(SDLC)

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Experience with Objectives and Key

Results (OKRs)

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● Stakeholder Relations

● Out-of-the-Box Thinking

● Data-Driven

● Interpersonal Communication

Education

VIRGINIA COMMONWEALTH

UNIVERSITY

Bachelor of Science: Marketing

Scrum Alliance

CSM

Google-Coursera

Project Management Certification

DEL FRISCO'S DOUBLE EAGLE - Event Coordinator

01/2017 - 03/2020

Responsible for cultivating client relationships and developing new business. Sourced, planned, executed, and hosted large-scale, sophisticated top-quality events with meticulous attention to detail. Worked directly with clients to gather requirements and understand the scope of work, establish budgets, and align timelines across all event logistics. Functioned as an effective liaison amongst departments to create cross-functional collaboration to deploy events while delivering superior customer service

DEL MAR BY FABIO TRABOCCHI - Lead Server

05/2014 - 01/2017

Managed customer complaints, resolving issues through diplomatic customer service and mutually beneficial mitigation. Delegated job tasks and coordinated dining room personnel to enable prompt and efficient service to patrons.

• Achieved 27% increase in daily beverage sales amongst shift servers based on the application of extensive wine, cider, and beer knowledge. Created cold-calling script from scratch for use by the sales team to provide consistency in customer interaction, resulting in 28% increase in bookings

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Achieved 27% increase in daily beverage sales amongst shift servers based on the application of extensive wine, cider, and beer knowledge.

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