Kris Terran Baily

Portland Oregon *****

Phone: 530-***-**** Email: adu0m7@r.postjobfree.com

Summary

Technically skilled, trained in web development. High level computer skills. Five years experience as a customer service representative. Skilled in teamwork, client communication, de-escalation, creativity, and problem-solving.

Skills

Customer service, Problem solving, de-escalation, customer support, Pet care, Animal handling, Technical Skills

Languages: JavaScript, CSS3, HTML5, SQL

Applications: Microsoft office, Excel, Zoom, GitHub, MongoDB, MySQL Tools: Windows, Command line, ExpressJS, React, Node, Handlebars, JQuery, Bootstrap Experience

Department Manager

2022 - Current

Natural Grocers

Tigard OR

● Updates and manages SQL database entries for in-stocks and shrink

● In charge of ordering for department balancing distribution replenishment and local vendor orders.

● Creates displays and sales planners across departments.

● Handles cash deposits and store closing.

● Manages client and vendor communications in person over phone and email.

● Utilizes computer software including Microsoft Excel, Microsoft Office, and Figma to create in store signage, workplace operations documentation and checklists. Team Lead/ Pet Concierge

2020 – 2022

Insight Veterinary Wellness Center Eldorado Hills, CA

● Managed Guest relations and communications including, email, phone, and in-person correspondence.

● Exhibited Leadership skills during team meetings, training, and shift coordination.

● Showed multitasking capabilities while surveying animal safety, Animal data management, and sanitization procedures.

●

Produce Buyer/ Grocery Clerk

2019 – 2020

Placerville Natural Foods Co-op Placerville, CA

● Utilized management skills to order, organize, prep, and display Merchandise for the produce department.

● Showcased creativity while designing store signage, displays, and seasonal displays. Pet care assistant

2018 – 2019

Dogtopia Sacramento, CA

● Developed multitasking capabilities, balancing the needs of pets, team, and personal tasks.

● Showed dedication, studying animal behavior to better serve the role. Hardlines Team Member/Cashier

2017 – 2018

Target Eldorado Hills, CA

● Exhibited self-sufficiency, followed technical directions to set up displays and aisle setups.

● Showcased teamwork, balancing personal tasks and needs of the team. Education

Bootcamp Certificate: University of California, Davis, CA A 6-month intensive program focused on gaining technical programming skills in HTML5, CSS3, Javascript, JQuery, Bootstrap, Firebase, Node Js, MySQL, MongoDB, Express, Handelbars.js & ReactJS.