Falisa Veasley

Experienced Claims Adjuster

To obtain a position of long-term

employment with an industry leading

company through which I can face

challenges, learn and grow and apply my

skills. Looking for advancement

opportunities.

Experience Education

2016 - 2021

Field Claims Specialists Farmers Insurance

Accurately adjusted and settled property claims while providing superior customer service. Performed claim investigation, inspection of damaged property, confirmation and determination of policy coverage and estimate cost of repair or replacement of property. Negotiated with contractors and public adjusters. Achieved 98% total file quality from recurring audits. Six-time customer service “Excellence in Claims Superior Service Award” winner over 4 years. Served as Team Lead Mentor in new hire training classes and assisted in the hiring process. Filled in for supervisors while out maintaining a team of 7 adjusters. Work several catastrophe duties.

2009 - 2015

Sr. Claims Adjuster National General Insurance

Investigate, determine coverage, evaluate and resolve claim onsite and complete estimates for repair including all elements of property loss claims of moderate to high severity. Work complex claim under little supervision. Work with and coordinate vendor services. 2006 - 2008

Payroll Specialists Paychex Inc.

Establish payroll schedules with clients and enter payroll data necessary to process and meet client payroll schedules. Maintain current knowledge of the payroll process system and any changes in payroll laws.

2003 - 2005

Underwriter Farm Bureau

Evaluate applicants for insurance. Select price coverage and determine policy terms and conditions that best fit the customer’s needs and Farm Bureau guidelines.

1999 - 2003

Sr. Claims Adjuster Farmers Insurance

Investigate, determine coverage, evaluate and resolve claim onsite and complete estimates for repair including all elements of property loss claims of moderate to high severity. Work complex claim under little supervision. Work with and coordinate vendor services. Maintained home offices and company vehicles.

1989 - 1998

BA Business Administration

University of Arkansas at Little Rock

Skills

• Teamwork

• Leadership

• Mentoring

• Customer Service

• Organization

• Handling Claims

Contact

2906 Chestnut Ln

Melissa, Texas 75454

903-***-****

adu0ju@r.postjobfree.com