Nyesha Favard
Brooklyn, NY *****
Contact: 929-***-**** or *******@*****.***
EXPERIENCE
Clear19 Rapid Testing Center, New York, NY December 2021 – Present Medical Assistant
• Delivered lab test results for COVID-19 patients along with conducting various COVID-19 tests.
• Effectively managed high patient volume and maintained the highest confidentiality of all doctor, staff, and patient information.
• Managed all test requisitions or computer labels against the script to ensure maximum accuracy. Interfaith Medical Center, Brooklyn, NY December 2020– June 2021 Medical Receptionist
• Under supervision of the faculty, coordinated daily administration of doctors, staff, visitors, and patients in the facility.
• Efficiently scheduled appointments in an extensively busy calendar, managed patient emergencies, resolved patient inquiries, and verified all financial records.
• Liaised between medical departments with discretion and to ensure a smooth and professional atmosphere while adhering to facility policies and procedures.
• Effectively managed high patient volume and maintained the highest confidentiality of all doctor, staff, and patient information.
ZARA, Brooklyn, NY October 2019 – October 2021 Sales Associate
• Worked full time in store location in New York (Kings Plaza in Brooklyn, with (1,100,000 square feet)
• Efficiently restocked store location with new incoming products as designated for various departments, and arranged new merchandise with signage and appealing displays in order to encourage customer sales.
• Managed product inventory item counts and restocks via proprietary scanner tool to ensure the product assortment was maintained at optimal levels.
• Effectively managed high customer volume, and efficiently operated the cash register to conduct merchandise scans, price checks, item voids, and processed cash, credit, and debit card payment transactions.
• Retained product knowledge and assisted customers, answered questions, and offered sales advice. Amazon, Brooklyn, NY May 2020 – July 2020 Shopper
• Restocked new inventory on a weekly basis, and special ordered products for customers.
• Recommended items and/or products with detailed information to ensure customer satisfaction is optimized.
• Retained product knowledge and assisted customers, answered questions, and offered sales advice. Old Navy, New York, NY March 2019 – September 2019 Sales Associate
• Efficiently restocked store location with new incoming products as designated for various departments, and arranged new merchandise with signage and appealing displays in order to encourage customer sales.
• Managed product inventory item counts and restocks via proprietary scanner tool to ensure the product assortment was maintained at optimal levels.
• Effectively managed high customer volume, and efficiently operated the cash register to conduct merchandise scans, price checks, item voids, and processed cash, credit, and debit card payment transactions.
• Retained product knowledge and assisted customers, answered questions, and offered sales advice. EDUCATION
Mandl College for Allied Health New York, NY
Associate of Applied Science September 2021- Present Upper level completed coursework in: Anatomy, Biology, Chemistry, Medical Terminology, and Nutrition. PROFESSIONAL CERTIFICATIONS
• CPR, AED (Defibrillator) and First Aid, American Red Cross August 2021 TECHNICAL SKILLS AND SOFT SKILLS
• Fluent in Haitian-Creole
• Proficient in MS Office programs, including Outlook, Teams, Word, Excel, and PowerPoint • Google Suite
• Skype and Zoom
• Utilization of critical thinking and problem solving skills
• Exceptional verbal, written and interpersonal skills
• Proactive and focused, with meticulous attention to detail and organization
• Ability to learn quickly and apply new information
• Works well independently, and as part of a team