CELIA L FELIZ

Tampa, FL ***** 863-***-**** adu0i1@r.postjobfree.com WWW: Bold Profile

Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 7 years of assisting clients, underwriters and reviewing credit histories. Knowledgeable in all credit procedures.

Verbal and Written Communication

Mortgage Loan Processing

Property Appraisals

Loan Application Processing

Standard Operating Procedure

NMLS Registration

Community Reinvestment Act

Anomaly Detection

Financial Documentation

10-Key Data Entry

Financial Service Solutions

Economics Understanding

Bank Product Marketing

Social Work

Eligibility Assessments

MS Office

Data Entry and Analysis

Case Management Tracking

Financial Support

Multitasking and Organization

Clients Rights

Expert level in Salesforce CRM

Advance in Empower CRM

Certified in Encompass CRM

Development & Growth Case Manager, 12/2022 - Current City Of Tampa Government – Tampa, FL

Created and presented real-time reports on current market conditions to upper management. Gathered data on competitors to analyze prices, sales and methods of marketing and distribution. Created and managed database of information gathered from research. Proved successful working within tight deadlines and fast-paced atmosphere. Used critical thinking to break down problems, evaluate solutions and make decisions. Referred families to shelters, legal resources and educational programs. Developed and created programs and monitored effectiveness against individual participant needs. Senior Loan Processor, 08/2018 - 12/2022

First Horizon Bank – Miami, FL

Evaluated approvals against established bank and government lending standards. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Reviewed financial statements and contacted institutions and customers to clarify details. Handled any conditions sent from underwriting departments. Set up and completed loan submission packages.

Processed loans within various departments to achieve timely, accurate and fair proceedings. Prepared documents for underwriting by verifying client income, credit reports and other information. Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Coordinated closing process with attorneys, title companies and government clerks. Senior Loan Processor, 04/2014 - 08/2018

GreenSky Credit – Atlanta, GA

Filed completed loan applications with underwriting and made approval or denial recommendations. Produced and submitted completed loan packages to title and escrow professionals. Conducted pre-funding and funding activities for over 80 monthly applications. Submitted applications such as FHA USDA VA conventional jumbo loans to underwriter for verification and recommendations.

Developed and maintained relationships with local real estate agents. Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Looked over and approved various types of loans.

Bachelor of Science: Finance And Business, 06/2013 Georgia Institute of Technology - Atlanta, GA

High School Diploma: 05/2008

Henry County High School - Mcdonough, GA

Spanish

EDUCATION

LANGUAGES

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