Care Representative Service
Resume:
Taylor Florence
Mebane, NC *****
adu0hv@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Cashier
Dollar Tree - Mebane, NC
August 2020 to Present
• Greeted guests
• Answered guests' and customers' questions
• Assisted customers in finding items
• Resolved customer complaints
• Assisted customers with returns and exchanges
• Worked the cash register
• Stocked shelves
• Opened and closed store
Customer Care Representative
The Anthem Companies, Inc
September 2021 to September 2022
• Customer care representative
• Customer fulfillment
• Complete request such as changing primary care provider, ordering member cards, address changes
• Check prior authorization status
• Check procedure codes to see if pre certification is required Cashier
Quality Oil Company LLC - Graham, NC
October 2017 to August 2019
• Operating a cash register
• Customer service fulfillment
• Counting inventory
• Stocking
• Cleaning
Server
Firepit wings and burgers - Burlington, NC
February 2017 to September 2017
• Handled 5-6 tables daily
• Greeted guests
• Took food and drink orders
• Served meals
• Checked on customers, diners, and guests frequently
• Bussed tables
• Handled money
• Swept, mopped, and prepared for guests
• Worked at a restaurant and bar
Customer Service Representative
Conduit Global - McLeansville, NC - McLeansville, NC October 2016 to January 2017
• Assisted customers with a warm and professional attitude
• Processed customer transactions
• Assisted customers with questions
• Interacted with customers through live chat
• Handled emails, inbound calls, and outbound calls
• Managed customer accounts
• Assisted with technical support duties
• Handled billing issues and order inquiries
Education
High school or equivalent in General education
Alamance Community College - Graham, NC
June 2013 to July 2013
Skills
• Spreadsheets (1 year)
• Customer Service Skills (2 years)
• Answering Phones (1 year)
• Food Service
• Food Prep
• Customer Service (3 years)
• Team Member (3 years)
• Team Work
• Reliability
• Flexibility
• Technical Support
• Live Chat
• Restaurant Experience
Assessments
Reliability — Highly Proficient
January 2020
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Food Safety — Expert
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate