Shokoofeh Heidari Sardabi

*** ********** **, ******** ****, ON L4C 3R2

adu0hr@r.postjobfree.com, Cell: 647-***-****

SUMMARY

Over 10 years of experience in Financial Modules (Functional & Technical)

Provided strategic guidance and ongoing support to International Systems Engineering & Automation Company

Proficient in data collecting and migrating, designing, developing, debugging, enhancing, and maintaining in-house applications

Experienced in collaborating with business specialists to analyze requirements and solve business problems

Successful experience in hard and soft customization and documentation with knowledge of the entire P2P(Procure-to-pay), O2C(Order-to-cash) Processes, Project Billing, and Internet Expenses

Well organized, strong analytical skills, Innovative, problem solver, able to meet tight targets working in a team oriented fast-paced work environment to maintain, train, troubleshoot quickly with accuracy

WORK EXPERIENCE

Data Science college student Nov 2021 – Sep 2022

Metro College of Technology, Toronto

Performed Projects using SQL, Python, R, SAS, Classification Algorism, Regression Algorism and Tableau

Data Analyst Nov 2018 – Sep 2021

Tel-Com Service

Implemented a data collection system

Created, revised, and documented back-end business processes used to load client and distributor data into production databases

Executed quality control checks in the form of SQL queries to ensure data integrity and enforce business rules

Performed business analyses in support of company/department goals and objectives

Developed and implemented databases to effectively optimize statistical efficiency and quality

Collaborated with data architect, business users, and developer team with validation issues and defects

Supported, and collaborated with End Users to solve their daily problems via phone or electronically

ERP Specialist/Developer Nov 2015 – Aug 2016

LABORIE Medical technologies Corp, Toronto.

Provided technical support by SQL, in person, via phone, electronically or standard help desk procedure(ticketing)

Maintained, supported, and collaborated with End Users to solve their daily problems

Communicated with ERP Support team,

Created and Updated reports in Crystal reports

Created and edited Pivot Tables, VLookups and Macros using MS Excel

Optimized the Ensure the completeness and accuracy of current data and procedures

Debugged procedures and functions

Junior Data Analyst Jun 2015 – Oct 2015

iMarketing Solutions Group, Toronto

Manipulating, cleansing, and processing data using MS Excel

Trouble shooting end users issues

Preparing reports in MS Excel to track progress of weekly and monthly customers and sales growth

Utilizing and successfully navigating through company resources to ensure timely and appropriate urgent responses

ERP Specialist/Developer July 2000 – September 2014

International Systems Engineering & Automation Company (IRISA)

Worked extensively in writing and debugging complex stored procedures, triggers, Inner Joins, Outer Joins, views and user-defined functions by MS SQL Server and PL SQL Developer

Produced and modified financial analysis reports as requested by clients using Crystal Reports

Got exposure to customizations and created technical documentation

Created and edited Pivot Tables, VLookups and Macros using Advanced Excel

Oracle ERP Consultant

Kermanshah Petrochemical Industries Company

Provided strategic guidance to determine the businesses suitability and readiness for Go-live

Produced a formal Gap Analysis document

Developed a plan and rollout strategy based on the findings of the Gap Analysis study

Oracle ERP Applications Technical Support Specialist

Esfahan Steel Company

Collaborated with users from various units to provide technical support, diagnose, resolution of issues and bugs

Provided identification and resolution of application problems on a day-to-day basis, including evening and weekend support, as required

Produced and created accurate and timely financial analysis reports as requested by Account Payables, Account Receivables, General ledger, and Fixed assets departments using Crystal Reports, Discoverer and Oracle Report Builder

Developed forms using Oracle Form Builder, PL/SQL packages, functions and procedures for the back-end processing and customization

Assisted the finance team in Period end closing activities

Programmer/Analyst/Support Specialist

Multiple industry sectors (Pharmaceutical, Telecommunications, Laundry & Home Care and Steel Manufacturing)

Designed and developed forms and reports for Integrated Management Information Systems using Crystal Reports, Oracle Form and Report Builder

Created complex packages, procedures, functions, views, materialized views using SQL and PL/SQL

Maintained, supported, and collaborated with End Users to solve their issues

Converted data from Legacy systems, mapping with current tables and reconciliated to ensure about accuracy of migration of data

SKILLS

SQL Server, PL/SQL Developer, VB, Crystal Reports, Oracle SQL*Loader, TOAD, Data Loader, Oracle Forms & Reports Builder, Discoverer, Interface tables, Oracle Application Programming Interfaces (APIs), MS Excel (Pivot Tables, VLookups, Macros, Formulas and Functions), MS word, SAS, R, Python, Tableau, Machine Learning, Data Mining, Statics

EDUCATION / TRAINING

Advanced Diploma in Data Science and Application November 2021 - Sep 2022

Metro College of Technology, Toronto

Language for Workplace Connections Certification February 2015

ACCES Employment, Toronto

Bachelor's Degree, Computer Software Engineer October 1995 – October 2000

Najaf Abad Islamic Azad University, Iran

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