Harjasnoor Bhangu

Mississauga, ON L*R *S* adu0hp@r.postjobfree.com +1-437-***-****

Summary

• Qualified and motivated customer service specialist in a fast-paced, team-based environment. Personable and professional under pressure. Would like to gain experience as well as apply my knowledge and increase my skills.

Willing to move anywhere.

Work Experiences

Worked as a Team member in many warehouses.

Indigo and Remco

Responsibilities:

1 Maintained a safe working and guest environment to reduce the risk of injury and accidents.

2 Investigated and resolved customer inquiries and complaints in an empathetic manner.

3. Met all customer guidelines including service levels, handling time, and productivity.

4. Strong leader of customer support staff.

5. Trained staff on operating procedures and company services.

6. Managed workflow to exceed quality service goals.

7. Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.

Worked in many restaurants.

Filmy Tadka restaurant, Indian Sweet House, and Royal pan

Cashier and Customer Service

1.Helped customers complete purchases and find items.

2. Reconciled cash drawer at the start and end of shift, accounting for errors and resolving discrepancies.

3.Operated cash register for cash, check, and credit card transactions with 100% accuracy.

4.Restocked, arranged, and organized merchandise in front lanes to drive product sales.

5.Counted cash in register drawer at the beginning and end of shift.

6.Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Education

Pursuing Diploma in General Business Niagara College - Toronto, ON

Senior secondary education from ISC board in 2019-2020 (Medical stream)

Achievements

Diploma in Medical Office Administration

Diploma in Microsoft excel and word.

Microsoft Office

Skills

• Time management skills

• Adaptability

• Entrepreneurship

• Customer Service

• Front Desk

• Management

• Communications

• Customer Service Skills

• SolidWorks

Additional Information

Language skills

1 English

2 Punjabi

3 Hindi

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