Scrum Master Business Analyst

Summary Statement

A dedicated and resourceful servant leader with 10+ years of demonstrated expertise delivering projects that integrate business using Agile-Scrum, Waterfall, and RUP SDLC methodologies. Proactively works with Product Owner to align teams with the product vision and sprint goals. Result-oriented & dynamic Agile Certified Scrum Master with experience working with Distributed, Offshore, and Co-located software development teams, maximizing innovational business strategies, with a commitment to customer satisfaction and company growth. Proven records of driving motivation, adoption, and focus on value delivery while incorporating enablers thereby fostering team self-management and empowerment. Utilizes effective communication and organizational skills to accommodate the ever-changing needs of stakeholders, product owners, and development team members while continuously satisfying the end user.

Summary of Professional Skills and Background.

Committed Lean Agile thinker, with a proven ability at driving and motivating the adoption of scrum rules, removing impediments, fostering self-management, and empowering teams.

Analytical, self-motivated, and innovative Scrum master, Risk manager, Business Manager with over eight (9) years of Information Technology experience in business analysis, project management and business development and management.

Served as a Scrum Master while facilitating the transition from Waterfall methodology into Agile methodologies. Worked closely with the development team to provide design and user enhancements to the salesforce application.

Strong knowledge of software development methodologies and best practices

A committed team player with excellent facilitation and conflict resolution skills, with a proven ability to motivate, guide, train, and improve cohesion of project team members to ensure high quality deliverables.

Help teams maintain Agile performance metrics like Velocity, Lead/Cycle Time, Technical Debt, Automation, etc.

Experienced in all phases of the Software Development Life Cycle (SDLC) and an excellent knowledge of several Agile frameworks like SCRUM, KANBAN, SCRUMBAN, XP and SAFe.

Strong ability/knowledge to work with both experienced and new agile teams, and to Facilitate multiple teams simultaneously.

Strong Problem-solving skills, excellent communication skills and a superb ability to multi-task.

Proficient in Jira, Trello and other Agile project management tools

Fluent in English

Coached the development team on Agile principles and Scrum practices.

9 years of IT experience delivering mid to large-scale software development projects with agile processes

Ability to remotely and support worldwide teams or stakeholders from all over the world.

Experience with cloud-based application deployment

Experience with Embedded systems which includes

Networked Embedded Systems and Real-Time Embedded Systems

Experience in Market Risk, Risk feed validation, mapping, and related control.

Understanding of Azure DevOps and Building CI/CD Pipeline, Azure Boards.

Technical Skills

Methodologies: Deep knowledge of Agile-Scrum, Waterfall and RUP SDLC methodologies.

Processes: Scrum, Kanban, XP, SAFe

Agile Tools: JIRA, Jira Align, Confluence, Visual Studio & Rally

Office Tools: MS Office suite (All); HTML, Adobe, SharePoint, PowerPoint, SDLC Java,

.NET, Python, WebEx, Swift, React, SQL, Node.js, Python, AWS RHEL.

Key Skills: Experience working with Co-located, Distributed and Offshore teams using different visual platforms. Salesforce development, Root Cause Analysis using bonefish and 5why method.

Other Skills: Business Analyst Agile/Scrum Coaching & Servant Leadership, Capacity Planning & Risk Mitigation, Change Management, Conflict resolution and Relationship building.

Scrum Skills: Meeting Facilitation; Servant Leadership; Agile planning & forecasting, Agile estimation, and coaching; communication, collaboration & conflict resolution.

PROFESSIONAL EXPERIENCE

FedEx- Columbus, OH (Sep 2020- Present)

Role Scrum Master (Remote)

Business Intelligence & Data Analytics.

(Data Migration)

Work in a Modern Delivery Environment with Agile teams and other scrum coaches to enhance the values of scrum and the Agile mindset. Make suggestions for project development and ensure the team stays on track to achieve the sprint goals.

Adequate understanding of the snowflake Cloud Data Management platform, which includes data ingestion & standardization, data enhancement & enrichment, quality & sufficiency control, accessibility & performance, and seamless master data algorithm.

Collaborate with the PO in developing user stories

Defined and implemented an agile governance model, tested processes and procedures to execute & continuously improve delivery. Coached teams (incl. a significant offshore component), to prioritize work accordingly.

Write Acceptance Criteria for user stories and ensure the stories meet their definition of Ready.

Interacted with stakeholders to better understand client business processes, discovering product requirements, determining product specifications, and recommending strategies.

Analyzed and documented system functionality and process workflows, to partner with stakeholders and subject matter experts to define and prioritize business requirements.

Provided Tier 1 and Tier 2 production support; analyzed, escalated, and documented issues step-by-step.

Prepare SharePoint slides for Sprint Demo

Collaborated closely with product owners to define and prioritize product backlogs and worked with stakeholders to manage expectations and ensure timely delivery of high-quality products.

Initiated Impact Analysis to study the feasibility of IT integration and expected downstream results by identifying and reviewing multiple business scenarios.

Present Sprint Demo slides to shareholders on the sprint accomplishments

Facilitate all Scrum ceremonies from Daily Stand-up to Retrospective

Track bugs and other impediments

Experience in data mapping, data migration, ETL Processes and data validation, data cleansing and verification strategies.

Knowledge of various database objects to write SQL queries on multiple databases like MS SQL Server, and Oracle database, using tools like Toad.

Encourage team to constantly update work status.

Use various matrices to track team progress

Setup meetings for various deployments to the testing environments

Draft and send out weekly reports on the team status and sprint update

Set up regular 1 on 1 with team members to see how we can get better

Encourage team collaboration and communication

Work closely with the Agile Coach and Release Train Engineer during PI Planning sessions

Meet regularly with other scrum masters to identify dependencies and resolve them

Provide innovative ideas to improve workflow

Maintain a great working atmosphere

Act as a Scrum Master for sales forces to plan business outcomes and help teams track execution.

Encourage transparency and respect among team members

Identify and resolve internal as well as external dependencies

Core Logic Columbus, OH

Role: Agile/ Scrum Master (Remote) (Jan 2019– Aug 2020)

MLS-Touch advanced mobile application.

Data analytics and software development

Collaborate with the Modern Delivery team on business development activities, including identification, proposal development, go-to-market content, and other pursuit activities. Participates in Design thinking and discovery sessions for a proposed project to launch multiple trains. Support activities during comprehensive assessments of the current state of the client delivery model across areas ranging from tools and processes to culture and operating model and serve as Agile/SAFe/DevOps Subject Matter Professional for roadmap and delivery of the transformation.

Lead Scrum teams to deliver the highest business value by identifying and managing dependencies to minimize impediments, monitoring impact of unplanned work and establishing scrum of scrum sessions for cross-domain dependencies.

Leverage Agile coaching techniques for continual improvement.

Facilitate Sprint planning, daily Scrums, retrospectives, stakeholder meetings and software demonstrations for both co-located and offshore team members.

Work closely with product owner in backlog refinement and continuous delivery of features.

Track and manage burndown metrics, velocity, and task breakdown.

Run a weekly Scrum Master Community of Practice touchpoint to discuss best practices for teams.

Support Client Workshops focused on Agile and DevOps Journeys with a goal for Client to adopt capabilities related to build, deploy, package and release automation within CI/CD, including environment and cloud-based forms of automation.

Assist RTE to coordinate Program Increment (PI) planning and inspect and adapt sessions every 12 weeks.

Freddie Mac

Role: Agile Scrum master (Dec 2016 – Dec 2018) Data Management.

Educated and reinforced the Agile Methodology and scrum framework to Team and Stakeholders.

Participated in Business and Release Management planning for the product visions and release planning.

Facilitated Risk Management processes through early detection.

Increased team collaboration, transparency, and productivity to promote effective and early product release date.

Created a positive and transparent communication channel between team members

Facilitated Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

Tracked bugs and other blockers.

Presented sprint reviews to stakeholders and provided feedback to team

Experience with Pension and 401(k)

Experience with SwaggerHub and API development

Fast Retailing, UNIQLO, New York, NY

Role: Scrum Master

Data Management. (Mar 2011– Nov 2016)

Supported scrum team as a servant leader by removing impediments that inhibit productivity and enabling continuous improvement.

Assisted RTE to coordinate Program Increment (PI) planning and inspect and adapt sessions every 12 weeks

Identified dependencies and Risks/unknowns and mapped them to the various teams and sprints

Monitored and tracked work progress with Jira, using confluence for documentation of requirements, meeting notes and retrospectives as an excellent facilitator and consistent innovator.

Facilitated Refinement sessions, iteration planning, Daily Scrum, Demos and Retrospectives

Provided timely, accurate, and actionable information to program stakeholders in a structured and transparent way

Coached teams in adopting and implementing Agile best practices (TDD, XP,), providing necessary training to create positive mindset to Agile methodologies and internalizing scrum values.

Empowered and motivated project teams to be highly productive, promote collaboration and continuous improvement to our work process.

Identified and removed impediments, prevented distractions that interfered with the ability of the team to deliver the sprint goal.

Ensured team understood the need for clear and concise Product Backlog items and achieved this through techniques such as user story slicing and acceptance criteria.

Analyzed and utilized reporting systems and metrics such as burn-down and velocity charts, Backlog health, commitment reliability, churn, to keep project members and management in loop with latest information and project progress.

Updated Agile tracking systems to provide transparency on Product & Sprint Backlogs.

Recommended improvements and assisted in changes to best practice.

Actively and purposefully engaged the customer throughout the delivery lifecycle.

Knowledge and Experience with leading and implementing CI/CD concepts.

Gather meaningful and effective feedback during Demos.

Supported the Product Owner/Team lead in the effort to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

Salesforce Administration & integration. Agile practices technical leadership.

Led Salesforce team data migration/quality, system integration, third-party applications, and AppExchange products.

Education:

•Bachelor’s degree: - Business Administration Major in Industrial Relations and Personnel Management. 2007 year.

•Certified Scrum Master (PSM I and II), Professional Scrum Master.

Certifications & Training

Professional Scrum Master (PSM I)

Professional Scrum Master (PSM II)

SAFe Scaled Agilist (SA)

Microsoft Project 2016 level 1 & 2

Microsoft Excel

AWS Cloud Practitioner

Business Innovation & Best Practices

Emotional Intelligence

Risk Management for Managers and Entrepreneurial Strategic Management

Project management

Business Plan

Jira, Confluence.

Additional Information

Authorized to work in USA without Visa Sponsorship.

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