Customer Service Assistant Manager

Objectives

Currently enrolled into San Bernardino Valley College to complete my college GED. Therefore, I can transfer into another school for Veterinary Medicine.

Eisenhower High School

Graduated 2016

High School Diploma

Think Together

Date of Employment : 7/25/2017-1/14/2021

Werner Elementary School, Rialto, CA

● Program Leader

Assist 20 students with homework

Prepare them for upcoming spelling tests

Notify parents about upcoming events

Time manages learning and playtime

Baker’s Drive Thru

Date of Employment : 7/14/2020-Current

18775 Valley Blvd, Bloomington, CA

● Assistant Manager

Expedite to food service quality

Ensures food orders go out correctly

Communicates and assists with co-workers/managers

Adaptability with a headset and co-workers

Provides professional customer service support

Logs and Records statistics reports of daily sales and service time

Basic knowledge of Outlook, Microsoft, and Excel

Supports to identify, investigate, and provide direct service to the customers

Responsible to evaluate, and prioritize incoming phone calls

Knowledge of proper cash handling procedures

Ensures quality customer service

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