Customer Service Assistant Manager

Angela Martin

Brookshire, TX *****

***************@**********.***

+1-346-***-****

Work Experience

Store Manager/Sales Manager

Acceptance Now/Preferred Lease - Houston, TX

December 2020 to Present

• Customer service, assisting customers threw the application process, for new business

• Account management, maintain accurate customer records to include current and past due customers

• Relationship, network and partner with host store, gain referrals and educate staff

• Credit and collection

Cashier

Lowe's Home Improvement - Livingston, TX

May 2019 to October 2020

•

Department Manager

Walmart - Livingston, TX

March 2013 to February 2018

Checking inventory daily

Price changes

Updating Mods weekly

Customer service, top notch

Stocking clothing to the floor

Managing 3-5 associates.

Director of Financial Aid

PROFESSIONAL CAREERS INSTITUTE - Houston, TX

March 2012 to January 2018

•

Education

1 year in Computer Programing

M.T.I. - Houston, TX

June 1999 to June 2000

High school diploma or GED

Skills

• Cash Handling (10+ years)

• Serving Experience

• Upselling (10+ years)

• Retail Sales (5 years)

• Cashiering (5 years)

• POS (10+ years)

• Merchandising (10+ years)

• Assistant Manager Experience (10+ years)

• Store Management Experience (4 years)

• Pricing (10+ years)

• Planograms (5 years)

• Communication Skills (10+ years)

• Retail Management (10+ years)

• Payroll

• Sales Management (2 years)

• Loss Prevention (8 years)

• Profit & Loss (2 years)

• Account Management (10+ years)

• Inventory Control

• Budgeting

• CRM Software

• Administrative Experience

• Customer service

• Time management

• Business Development

• Operations Management

• Management

• Spanish

• Bilingual

• Typing

• Analysis skills

Languages

• Spanish - Fluent

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