MH

OBJECTIVE

To apply my skills and knowledge in a permanent position with a forward-thinking company

SKILLS

Ability to prioritize multiple time-sensitive projects

Punctual with scheduled projects and tasks. collaborate well and motivate team members.

Strong negotiation skills with internal and external customers

Flexible attitude to changes in scope and scale of new systems

Sense of urgency to successfully work in a fast-paced, demanding environment

MAURY HERNANDEZ

adu0dr@r.postjobfree.com

EXPERIENCE

INVESTER FULLFILLMENT • GUILD MORTGAGE

SAN DIEGO • 11/2012 – 10/2022

This role is primarily responsible of overseeing the efficient delivery of mortgage loans to public and private investors including, Ginnnie Mae, Fannie Mae, Freddie Mac. Duties include, establishing collecting and analyzing operational metrics to ensure the efficient process management of the business units involved in the various fulfillment functions, including but not limited to shipping, suspense, insuring, documents management and TRID compliance. Develop professional relationships with executive level peers of industry leading mortgage companies, third -party vendors and public party investors to identify best practices and drive continuous improvement of guild investor fulfillment processes.

FINANCE- ACCOUNT COLLECTIONS MANAGER/FUNDER-PROCESSOR • HSBC 1999-2011

As an account manager, duties included contacting customers whose accounts were past due to negotiate appropriate resolutions such as repossessions Recognize potential high- risk accounts, develop techniques to help collect money and modify loans.

Account manager duties included-Analyze new account transaction, credit reports, returned verification and appraisal. Provide status loan to officers, borrowers and dealer agents. Investigate and evaluate fraud by contacting customers in call center.

EDUCATION

PATRICK HENRY HIGH – SD CA • 1989-1992

CENTURY BUSINESS COLLEGE SAN DIEGO, CA • 1994

certification.

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