Service Representative Call Center
Resume:
Donisha Summers
adu0a0@r.postjobfree.com
Objective: Obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company’s brand name.
Education
Martin University
General Educational Development
Experience
Touch of love (PCA)
offers personal care services that are part of a client's established plans of care. PCAs provide services that include helping clients: Maintain their personal hygiene by assisting them with bathing, dressing, grooming. Handle toileting and incontinence care.
Stericycle Call Center;
Answering inbound calls from customers using the EpiPen providing them with information on recalls for the product.
AnThem call center (CSR)
work with customers to resolve complaints, process orders, and provide information about an organization's products and services
Wal-Mart
Customer Service
Welcome customers as they arrive at the cash counter with their purchases,
ring each item in the POS and ensure that the customers are aware of the pricing,
provide customers with information on totals and ask if they would like to pay through cash or card,
process credit card and cash payments and provide customers with receipts and change,
assist baggers in bagging customers’ purchases in appropriate bags, thank customers for shopping at their store and ask them if they can be helped with anything additional, handle exchanges and returns by processing them in company database.
JMJ Associates
Customer Service
Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.
Fedex
Warehouse worker
responsible for unloading items or goods from the truck into the main store from where they will be transferred to shelves. Aside offloading or unloading trucks, his/her job description also entails properly arranging or storing of unloaded items in the store.: a checking or testing of an individual against established standards
pattern leading to immediate solution of a mathematic
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