Relations Specialist Marketing Manager
Resume:
JOSEPH J. FLORES
CAREER OBJECTIVE
Obtain a marketing/territory management position which encompasses full responsibility in managing and directing network alliances /network staff, management, and in network and sales representatives. While also executing strategic objectives and goals, therefore; providing consistent growth and producing exceptional profit margins to increase shareholder and/or others equity.
QUALIFICATIONS SUMMARY
A bi-lingual self-starter possessing motivational, energetic, and strong work ethic characteristics. I rely heavily on my outstanding communication, relationship building and analytic skills; in order to drive the business forward. I also strive to obtain & maintain a respectable business partnership reputation with all network management levels. industry sales representatives to provide new and efficient practices. As a result, once I have developed these long-lasting relationships (both business & personal); I am able to grow the business tremendously, therefore, accomplishing positive profit margins for the company & brand portfolio.
WORK EXPERIENCE
Project Manager / Self Employed
Sept 2021 – Current
Leaderboard Investments
San Antonio, TX
As Project Manager worked closely with all parties involved in the construction project to ensure all goals were met, remained under budget, and each project completed with timeline.
Created a strategic plan that included the scope of each project, desired completion timeline, and budget that included permits and any potential additions. along with the General Contractor & Subcontractors to ensure every fact of the project is clearly defined from the outset.
Executed and ensured each aspect of the projects aligned with each goal outlined and completed in the budget of our strategic plan.
Documented every facet of the construction process and ensured all invoices were accounted & completed accurately.
Completed our punch list to ensure all details of the project were completely fulfilled. All facets of our project were completed & within budget.
Office & Marketing Manager
Dec 2020 – Aug 2021
Advanced Allergy, Asthma and Immunology Center, PA
San Antonio, TX
As Office Manager we created & implemented new and efficient tools to process our patients. Created a backup patient check in process whenever our office system was not in service. Maintained strong relationships with referring physicians. sales representatives and office staff to optimize education & efficiency.
Performed Marketing Management tasks frequenting clinics and, familiarizing staff with information and new service line developments as well as promoting the exemplary quality of the clinic and its impeccable reputation.
Increase patient referrals by presenting and familiarizing physicians and office staff with our strategies for patient treatment including the specifics of our advanced allergy care. Delivered and reinforced fact-based information that we are the first San Antonio allergist to provide oral immunotherapy.
Provider Relations Specialist
Jul 2017 to Nov 2020
Gonzaba Medical Group
San Antonio, TX
Built, managed, and educated all in network providers about the process of our new referral process so that we could provide efficiency to meet all departmental goals, and accepted protocol, including referrals from internal GMG system.
Served as liaison to all in network providers by providing information and tools to process referrals online.
Assisted patients and staff to set up services or resolve all concerns.
Independent Marketing Consultant
Jan 2017 to Jul 2017
Mi Familia Home Health
Advanced Pain Management and Rehabilitation
Schertz Pharmacy
San Antonio, TX
Assisted in regaining lost market share of home health agency, two-physician pain management practice and full-service pharmacy with compounding services.
Marketed the pharmacy from conception, coordinated grand opening and promoted service lines to the community.
Continue building business/practice by nurturing referral sources through strong in network relationships.
Physician Liaison
May 2016- Dec 2017
Mi Familia Home Health
San Antonio, TX
Through visibility, service line education and communication. Built and maintained strong in network relationships throughout the San Antonio Metropolitan health care community by working with physicians, hospitals, and medical facilities to develop trusting relationships in order to be chosen to serve the home health care and discharge planning needs of referral source patients.
As liaison serve as point of contact for physicians, hospitals, or medical facilities to facilitate resolution of customer service issues and address questions or concerns as well as identify new business opportunities.
Identify new creative opportunities for company exposure to the San Antonio Market.
Marketing Management, and Consulting
July 2015- Mar 2017
Advanced Allergy, Asthma and Immunology Center, PA
San Antonio, TX
As a both marketing manager and consultant have built and currently maintain strong relationships with referring physicians and office staff throughout the San Antonio Metropolitan area.
Frequenting clinics and, familiarizing staff with information and new service line developments as well as promoting the exemplary quality of the clinic and its impeccable reputation.
Increase patient referrals by presenting and familiarizing physicians and office staff with our strategies for patient treatment including the specifics of our advanced allergy care. The first San Antonio allergist to provide oral immunotherapy.
Chain Account Executive /Area Manager Spirits Division
2000-2015
Republic National Distributing Co.
San Antonio, TX
1998-2000
Glazer's Distributing Co.
San Antonio, TX
As a territory manager built and maintained strong relationships with accounts throughout South Texas by working with customer and consumers to develop positioned supplier relationships.
Managed new product introductions to guarantee targeted shipments and depletions. Maximized return sales by assessing accounts for advantageous positioning of product.
Surveyed and consulted with customers regarding competitive activity and conditions in the retail market
Increased revenue by presenting purchasing incentives through sales funnel of accounts to maximize retails sales and promote rapid return.
Exceeded sales quotas 100% and achieved a consistent average of up to 150% over goal on an ongoing basis throughout tenure.
Prepared and submitted regular reports of activities, sales volume, expenses, price quotations, price negotiations, coordinated delivery dates, and service obligations, in addition to investigating and resolving customer concerns.
Retail and B2B Sales / Market Manager
1991-1998
AT&T Wireless
San Antonio, TX
Developed and employed plans of action to ensure assigned goals were in line to successfully obtain goals.
Contributed excellent training and developing while possessing a greater asset in coaching and mentoring others.
Initiated product introductions by applying all specific brand marketing objectives and goals for a successful launch into the marketplace.
Developed pricing structures to help manage distributor margins. While enhancing company profits, and sales executives returns.
Maintained strong knowledge of all products, accessories, pricing plans, promotions and service features.
Maintained knowledge of competitive offers and provided critical market feedback to the Store Manager regarding local competition and product/service needs.
EDUCATION
2006-2008
University of the Incarnate Word
BBA/Marketing
San Antonio, TX
1985 – 1987
Laredo Junior College
Laredo, TX
REFERENCES
Available upon request
Contact this candidate