Customer Service Receptionist

KATTY MARIA MOREIRA ORTIZ

*** * ******** ****** *** # 125

Los Angeles, CA 90029

Tel: 323-***-****

Email: ***********@*******.***

OBJECTIVE

To obtain a customer service position with a strong, reputable company that values high performance, productivity, and provides an opportunity for growth and utilization of my experience and skills.

SUMMARY OF QUALIFICATIONS

Broad background of experience in positions requiring proficiency in administration and customer service.

Cultivate client relationships to better understand their needs, acting as client advocate while maintaining a positive work environment encouraging morale and high performance.

Develop and cultivate client relationships to understand their needs

Supervisory and training experience managing a team of 8 employees

Composed and confident in interactions with individuals of all backgrounds.

Work effectively and unselfishly within a team as well as individually and possess a strong ability to multitask.

Proficient in Word, Excel, Outlook, PowerPoint.

Experience training new potential employees

Quick learner and ability to work under pressure

LANGUAGES

Fluent in English, Spanish and French

WORK EXPERIENCE

Ralph (Los Angeles, CA)

Manager of the Deli and Food Department

2015- 2021

United Oil (Los Angeles, CA)

Cashier

2012- 2015

Productos Lucy (Managua, Nicaragua)

Receptionist and secretarial duties

2007-2011

EDUCATION

Candidate for Licenciada (Bachelor’s degree) in International Relations, Universidad Iberiamericana de Ciencia y Tecnologia (UNICIT). 2011 (Managua, Nicaragua).

High School Graduation Diploma – Insituto Monseñor Lezcano – 2006 (Managua, Nicaragua).

High School – Grades 9 and 10 – Ecole Mont- Bleu – 2003-2004 (Ottawa, Ontario, Canada).

ACTIVITIES

Class President for faculty of Intenational Relations- Universidad Iberoamericana de Ciencia y Tecnologia (UNICIT) - 2007-2011 (Managua, Nicaragua).

Class President – Instituto Monseñor Lezcano – 2006 (Managua, Nicaragua)

Captain of Varsity Basketball Team – Universidad Iberoamericana de Ciencia y Tecnologia (UNICIT) – 2007- 2011

REFERENCES

Available upon request

Contact this candidate