Phlebotomy Technician Customer Service

*** *. ***** *****, ********, AZ ***** • adu00f@r.postjobfree.com • 602-***-****

SUMMARY

Highly self-motivated in streamlining any and all processes for effectiveness and precise results.

Twenty years’ experience in customer service

Innovative, team leader, problem-solving specialist, team-player

Phlebotomy Technician position where I can utilize my experience and skills for the betterment of patient care.

SKILLS

Ultrasound Machine

Blood Cultures, POCT

Syringe Draw

Medical terminology

Venipuncture, Dermal Puncture, Arterial

Specimen Integrity

Aliquoting Samples

Centrifuge Equipment

Standard Precautions

Isolation Techniques

Exceptional Customer Service Skills

Minor Specimen Processing

Heel & Capillary Sticks

Coagulation Check Equipment

Glucose Tolerance Test

Bloodborne Pathogens

BLS/First Aid/CPR/AED Certified

Safety & Infection Control

Urinalysis & Stool Samples

Order of Tube Draw

HIPAA & OSHA Regulations

EDUCATION

Brookline College – Phoenix, AZ 12/2018 – Present

Phlebotomy Technician

RELATED EXPERIENCE

Luke Air Force Base 56th Medical Group 08/2019 – Present

Phlebotomy Technician Externship (160hrs)

EMPLOYMENT HISTORY

Personal Home Care 01/2018 – 02/2019

Self Employed Goodyear, AZ

Glucose testing

Assist with exercise

Assist with ADLs

Medication reminders

Maintain cleanliness of homes

Safe Transportation

Personal Home Care 02/2016 – 07/2018

Self Employed Goodyear, AZ

Medication reminders

Appointment preparation

Assist with ADLs

Daily routine management

Team Lead 03/1998 – 04/2015

Redburn Tire Company Phoenix, AZ

Customer Service

Quality Control

Sales

National account billing and receiving

Production flow

Inventory daily totals

Production uploads

RONALD McCUTCHEON

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