Front Desk Customer Service
Resume:
JENNIFER
SANCHEZ
***************@*****.***
Bakersfield, CA 93309
Dedicated Maintenance Coordinator bringing demonstrated safety management and performance optimization skills gained during experience in Property Management settings. Dependable, hardworking and level-headed in addressing diverse problems. Known for strong organizational skills, timely service and great attention to detail. PROFESSIONAL SUMMARY
Professional Realty Management - Maintenance Coordinator 100 H St Bakersfield Ca 93304 • 08/2022 - Current
Forever 21 - Cashier
Bakersfield, CA • 10/2014 - 01/2016
WORK HISTORY
Managed maintenance team of five employees and coordinated repair schedule according to priority level.
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Procured pricing information from various vendors to support cost-effective purchasing.
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Received maintenance request with attention to detail and dispatched the appropriate department.
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• Submitted work orders once work was completed and posted bills. Answered numerous calls and worked to get approval while documenting every request.
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Kept a log book for every request sent to a vendor, as well as notes added to appfolio.
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• Dealt with tenants, owners, maintenance workers, and vendors. Helped post checks for the HOA department and filled in occasionally for Front Desk when needed.
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Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
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• Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.
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• Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns.
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English
Full Professional
Spanish
Full Professional
LANGUAGES
SKILLS
Coordinating Maintenance
Schedules
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• Customer Service
Knowledge in Microsoft Word,
Excell, Powerpoint, Appfolio,
Office
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• Task Prioritization
• Service Requests
• Detailed Instruction
Verbal and Written
Communication
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• Office Organization
• Mathematical Calculations
• Professional Communication
South High School
Bakersfield, CA • 05/2014
High School Diploma
EDUCATION
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