Data Entry Customer Service
Resume:
Hope Jackson
Union City, GA *****
adtzzp@r.postjobfree.com
Work Experience
Data Entry
Walmart eCommerce - Union City, GA
June 2020 to Present
Use computers and data processing programs to enter information into a database or documentation platform.
Driver
Uber - Atlanta, GA
August 2016 to Present
Customer service
Logistics Analyst/ data entry
Amazon Dat2 - Lawrenceville, GA
September 2018 to June 2020
Sort packagers, assist with load out, and cycle undelivered packages back into system, data entry, QA, claim cases, customer service
Customer Service Associate
T-Mobile - Birmingham, AL
December 2010 to September 2017
Answer customer calls, respond via email, chat, and phone calls. Education
Associate in Business Administration
Lawson State Community College - Birmingham, AL
2012 to 2014
diploma
Talladega High School - Talladega, AL
2006 to 2010
Skills
• Logistics
• Food Processing
• Packaging
• Food Safety
• Delivery Driver Experience
• E-Commerce
• Live Chat
• Data Entry
• Human Resources
• Quality Assurance
• Technical Support
• Typing
Military Service
Branch: Army Reserves
Service Country: United States
Rank: E4
December 2009 to December 2014
Human resource/cook
Certifications and Licenses
ServSafe
April 2017 to April 2021
Assessments
Work Style: Reliability — Proficient
September 2020
Tendency to be dependable and come to work
Full results: Proficient
Warehouse Associate — Proficient
September 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Security Guard Skills — Highly Proficient
September 2020
Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient
Call Center Customer Service — Familiar
October 2020
Applying customer service skills in a call center setting. Full results: Familiar
Customer Service — Familiar
October 2020
Identifying and resolving common customer issues
Full results: Familiar
Scheduling — Proficient
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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