Kim Picou

Stockton, CA ***** 510-***-****

adtzz4@r.postjobfree.com www.linkedin.com/in/kim-picou-76a97592

Creative individual with over 18 years of experience in database management, customer service, data interpretation, and presentation for public and private corporations.

EXPERTISE

Data Analysis

Agile Methodology

SCRUM Methodology

User Acceptance Testing

Process Resolution

Project Management

Cost Reduction

Functional Unit Testing

Training Documentation

SKILLS

AFS

Microsoft Suite

SAP

SQL

Power BI

Telematics

SPECIAL COURSES/EDUCATION

University of Phoenix Master of Business Administration

University of Phoenix Bachelor of Science in Business/Information Systems

University of California Berkeley Business

PROFESSIONAL EXPERIENCE

Albertsons Inc, Stockton, CA 11/21 – Current

B2B Analyst

Vendor setup in APEX system, analyze data, process items to complete in 1WorldSync (1WS) system, work with suppliers on reconciling incomplete data, run SQL queries to update information, update missing item data in SSIMS, recconcile supplier data, attend weekly team meetings.

Nestlé USA, Sacramento, CA 04/10 – 01/21

Business Process Lead

Data analysis, documented processes and procedures, performed user acceptance testing (UAT), created training manuals, reduced company costs, facilatated cross team meetings, worked closely with internal and external customers.

oTesting

Functional Unit Testing (FUT) for MAS handhelds using AFS

Create test data in AFS

Create SAP test scenarios for MAT Testing

oSupport

Reduce company costs by 25% with DSD/NDIC Reroute integration

IS/IT support for Route To Market Optimization Projects

Reduce No Load Calls by 30%

West region liaison between Field Operations and LGO

Increase field EOD completion rate from 74% to 98.5%

Reduce help desk calls by 75%

Nestlé USA, Oakland, CA 2009 - 2010

National Operations Center (NOC) IT Coordinator

Help Desk Support for Imrex, Oracle Financial, Oracle Express and PeopleSoft systems, identified and mitigated business issues, performed root cause analysis, proactively identified potential business risks, maintained midrange system peaks through console adjustments.

Liza Burns & Associates, Twain Harte, CA

Database Analyst (Consultant)

Design, create, validate and maintain clinical and regulatory databases in accordance to established procedures and in applicable regulations Food and Drug Administration (FDA) and International Conference on Harmonization (ICH), Create Access database for clinical studies, Design Case Report Forms based upon protocol specifications, Annotate Case Report Forms with item names, designing database tables and data entry forms, and determining code lists, Manage data for multiple small to medium size studies (10 to 20 studies up to 200 patients).

WorldHeart Inc., Oakland, CA

Clinical Database Analyst

Created programs in SAS for data extraction for Clinical reporting to the FDA, created Access database, accounts payable reconciliation, managed data for multiple medium to large size studies (5 studies/up to 1000 patients), ran programs using SQL Plus to generate data listings and other ad hoc reports, provided basic statistical programming and support using SAS, provided reports (weekly updates, ad hoc etc.) from legacy databases, audited patient files at clinical sites for protocol compliance, provided functional unit testing (FUT) on Oracle database, prepared and participated in FDA audits at clinical sites.

Dreyer’s Grand Ice Cream, Oakland, CA

Computer System Specialist

First level helpdesk support, performed root cause analysis for system failures, performed scheduled and nonscheduled system backups on Oracle and Unix Servers, provided system support for Imrex, Oracle Financial, Oracle Express and PeopleSoft.

Contact this candidate