MABEL

ULUF ALE NAGASEU

SKILLS

Fluent in Samoan & Tongan

Skillful communicator

Trustworthy Employee

Trauma Informed

Collaborative Case Worker

Proficient in Microsoft

Office & Google Suite

WORK HISTORY

PROGRAM AIDE

Multnomah County - Oregon – 2022-2022

x Created a warm & safe shelter environment by attending to the emotional and physical needs of guests using trauma- informed interventions

x Kept accurate records and daily logs with attention to HIPAA and confidentialty guidelines

x Faciliated community interventions to defuse high stress situations; maintained rapport with guests while keeping program structure in place

x Collobrated with team mates and leadership to improve case management, shelter services, and community partnerships ASSISTANT TEACHER

Leeward District & Seagull Schools - Hawaii - 2005-2022 x Built a classroom environment that was safe and stimulating to facilitate learning and education

x Provided developmentally/culturally appropriate support to students and families especially families with social and economic barriers; connected families to community help x Worked with interdisciplinary team to develop curriculum and brainstorm ways to meet individual student needs CUSTOMER SERVICE REPRESENTATIVE

Bank of Hawaii - Hawaii – 2003-2005

x Organized daily financial transactions with accuracy and precision

x Provided excellent customer service and resolved customer disputes; assisted team-members with trouble shooting OTHER WORK

Clerk/Island Title Insurance

Rep/HMSA Call Center

Rep/Staffing Services

Residential Assistant/Uni

EDUCATION

Chaminade University of

Honolulu, 2000

Bachelors of Humanities

and Social Services (BS),

American Samoa

Communitu College, 1997

Associates Degree (AA)

CONTACT

816-***-****

mabeltukumoeatu@

yahoo.com

Portland, Oregon

PROFESSIONAL PROFILE

Motivated experience classrooms supporting identity organization working to employee. and connect providing diverse and that caring homeless values with communities social advocacy others. a shelters. unique, services and Looking and trustworthy, Highly education worker using to skilled grow my with in bi-and with 8 cultural in years hard- an