Scrum Master Project Manager

Location:

Woodstock, GA

Posted:

December 11, 2022

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Resume:

LEE ADKINS

Greater Atlanta Georgia 678-***-****

*********@*****.*** linkedin.com/in/Lee-Adkins-b21287238

PROJECT MANAGER/SCRUM MASTER

Accomplished professional with experience in leading multiple development teams simultaneously to successfully complete commitments, sprints, and projects in both Agile and traditional project methodology environments. Solid track record of building transparent, safe, high performing teams. Collaborative leader able to work closely with stakeholders and teams, identify and remove impediments, identifying and coordinating dependencies that impact workflow. Recognized for exceptional leadership skills and creating a trusting environment for the teams.

Team Coaching Program Increment Planning Problem Resolution

Cross-Functional Teams Business Area Relations People Advocate

Multiple Team Management Agile, Kanban, Scrum Risk Management

Jira, Confluence Azure Dev Ops MS Office Suite

EXPERIENCE

COGNIZANT/SOFTVISION Atlanta, GA August 2021 – Present

Senior Agile Project Manager/Senior Scrum Master –

Web Base UI Project – Was responsible for initial exploratory project investigation, scope definition, project proposal, bid and SOW with small team. Identified the client Subject Matter Experts for requirements and scope determination. Worked closely with the client stakeholders to ascertain that team was staying on track with their expectations.

Was responsible for determining needed project resources and determination of projects costs as well as writing Statement of Work to be presented to customer.

Held regular Agile ceremonies daily standup, story grooming, sprint planning, sprint demonstration and sprint retrospective.

Collaborated with client management/stakeholders reporting weekly status, discussions of project direction, risks, dependencies, and co-ordination with client’s IT department.

Stayed with project during ramp up and through first deliverable phase working with a fifteen-person international team.

Agile Project Manager/ Scrum Master –

Data Warehouse/Reporting – Picked up existing project for implementation of data warehouse and reporting system. Project was behind schedule, struggled with scope creep and in danger of missing agreed upon delivery date.

Assessed the project backlog with the team leads and architect to determine what the impact of the requested changes from the client were to the project and the project deliverable dates. The result of this assessment was presented to the client as a starting point for review of the deliverable dates.

Based on the assessment and recommendations of the team a new set of deliverable dates were negotiated for the data warehouse and the reporting system.

Established solid relationship with stakeholders and stakeholder management so that there was clear communication with the team and the client as the project moved forward.

Held regular Agile ceremonies daily standup, story grooming, sprint planning, sprint demonstration and sprint retrospective.

HUNTER TECHNICAL SERVICES Atlanta, Ga April 2021 – August 2021

Scrum Master/Project Manager Global ETL Group ELAVON, Inc

Led multiple scrum teams ranging from 4 to 12 individuals per team across multiple ARTs and Value Streams, in both co-located and distributed environments in the US, EU, Philippines and India. Set up and led dependency meetings. Maintained metrics of teams’ progress. Lead all Scrum and Agile ceremonies including Program Increment Planning, Sprint planning, Daily Standups, Sprint Review, Sprint Demo and Sprint Retrospectives

Coordinated issue resolution, dependency flows and general requests for teams across ARTs, working with other scrum masters, Product Owners, RTE’s and business requesters.

Collaborated with Product Managers/Product Owners on planning team Program Increment pre-planning, including identification and mapping/resolution of team dependencies.

Worked with business owners and Product Owners for respective ARTs to identify blockers and coordinate dependency impacts between teams.

Helped developed Feature and Story prioritization for setting up Program Increment draft plan and PI Goals, Issues Risks, Dependencies, and guided teams through process.

Lead team through goals and issue resolution to bring in line with the draft plan and to review issues for any missed Dependencies or Risks. Lead team breakout sessions focusing on impressions, opinions, concerns for each day of Program Increment Planning session.

ELAVON, Inc. Atlanta, Ga October 2010 – April 2021

Scrum Master/Project Manager Global ETL Group Elavon, Inc. (January 2019 – April 2021)

Coordinated issue resolution, dependency flows and general requests for teams across ARTs, working with other scrum masters, Product Owners, RTE’s and business requesters.

Collaborated with Product Managers/Product Owners on planning team Program Increment pre-planning, including identification and mapping/resolution of team dependencies.

Worked with business owners and Product Owners for respective ARTs to identify blockers and coordinate dependency impacts between teams.

Helped developed Feature and Story prioritization for setting up Program Increment draft plan and PI Goals, Issues Risks, Dependencies, and guided teams through process.

ELAVON, Inc Atlanta, Ga October 2010 – December 2018

Data Management Technical Support Manager

Led a team of 3 analysts managing and troubleshooting incoming data from North America, Europe, and Latin America.

Team was responsible for handling internal data quality for all internal and customer reporting and key internal systems. Interfaced with internal and external customers and external providers (transaction processing) to provide satisfaction of response and solutions. As well as working with multiple internal teams towards resolution of incidents and problems.

As manager I was responsible for reporting to multiple levels of management covering incident frequency, applications and processes affected, outages and impacts of outages.

Defined policies and procedures for group operation. Additionally, I introduced new methods for problem solving, increasing efficiencies and ongoing monitoring of data receiving and load processes.

Lead team by responding to and resolving/assisting in escalated events and working with management to determine impacts of events and/or outages. Worked to build mutual trust across the team and between the team and myself as their manager.

Mentored team members providing information and training on company systems, processing cycles, and downstream systems affected by issues, outages and policies and procedures.

Met regularly with team, and sometimes immediate management, to report and analyze metrics for incidents, outages and recovery times and team hours spent on problem resolution. Discussing with team ideas for improvement, where issues in procedures existed and working towards solutions.

Responsible for candidate interviews, assessment and making hiring recommendations to management

ADDITIONAL RELAVENT EXPERIENCE

AutoTrader Atlanta, GA (January 2007 – June 2010)

Oracle Developer and DBA Development and Production

Digicon, Inc. Ft McPherson, GA (January 2006 – December 2006)

Oracle Development Consultant and Production DBA Government and Military Consulting

Inforte Consulting, GTS Analytics Alpharetta, GA (April 2004 – December 2005)

Oracle Developer DBA - Marketing Analytics and Data Warehousing

JDA Software Marietta, Ga (September 1998 – September 2001)

Oracle Developer DBA Supply Chain Systems

NCR Data Warehouse Practice Atlanta, Ga (June 1996 – September 1998)

Data Warehouse Consultant

PROFESSIONAL DEVELOPMENT

Management Information Systems Marshall University Huntington, WV 1988

CERTIFICATIONS

SAFe Scrum Master Certified

SAFe Agilist Certified

ICA-ACC Certified Agile Coach

DevOps Foundation Certified

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