Tour Guide Customer Service Environmental Technologist

ANTONIO BATTILANA

**** ******** *****, **********, *** 1M5 250-***-**** ***********@*****.***

Personal Preamble

I have a deep passion for marine life and the large variety of bizarre creatures that could only exist in the infinity of an aquatic environment. I have experience with marine fish and invertebrates from my longstanding volunteer job, which allows me to retain key information on said marine species. I am very dedicated and enthusiastic when it comes to fieldwork and I work hard to do my best. I am a team player that enjoys discussing aquatic physiology in entertaining and fantastical ways usually paralleling my other interests when I can.

Qualification Highlights

Community-minded individual with ten years of experience working and/or volunteering with local organizations such as the Peninsula News Review and the Shaw Centre for the Salish Sea, respectively. (Shaw CSS)

Exceptional customer service skills and a love of working with the public.

Strong cashier abilities with various points of sale experience.

Have logged over 1000hrs at the Shaw Centre for the Salish Sea as a tour guide

Relevant Skills

Tour conducting for the Shaw CSS

Able to easily identify a variety of local fish and invertebrate species

Able to memorize information pertaining to these species with relative ease

Able to enthusiastically follow through on field work regardless of weather

Work History

Home Team Member Epicure May 2020-July 2022

North Saanich, B.C.

Able to detect small defects that may effect product quality

Able to efficiently sort large quantities of product for shipping and packaging purposes

Able to maneuver large pallets with a pallet jack

Work History (cont’d)

Visitor Experience Associate and 2017-2019

Technical aquarium worker Shaw CSS 2012-present

Sidney, B.C.

Able to welcome and introduce guests to the establishment

Guide customers around establishment and answering questions

Able to memorize large data sets and information about facilities

Work well supervising and following guidelines

Able to price and organize large amounts of stock in storage or on shelves in the gift store

Able to proficiently operate Profitek and other computerized retail systems for efficient processing of purchases

Setting Up Music Summer Sounds July 6, 2014, (Sundays)

Equipment Beacon Park Pavilion, Sidney, B.C. to Aug. 17, 2014

Able to work efficiently as a contributing member of a team

Cashier Training Peninsula Community Thrift Shop 2013-2014

Brentwood, B.C.

Stock Clerk Smart Bookshop 2013-2014

Royal Oak Shopping Center, B.C

Able to categorize and sort articles and files in large and complex systems

Education

Diploma of Environmental Technology Dec. 7th, 2019

Degree of Associate and General Sciences at Camosun College Dec. 9th, 2017

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High School diploma - Stelly’s High School 2014

References

Available upon request

Contact this candidate