Call Center Customer Service
Resume:
DWALET M. BROWN
Indianapolis, In. 46268
***********@*****.***
SKILLS
Self-starter with excellent writing and speaking skills able to provide top notch customer service. Possessing strong skills in inbound and outbound call center environments. Able to solve problems and create goodwill toward represented company. Team player: able to motivate peers and work toward shared goals. EXPERIENCE
INNOVATION CONCEPTS LLC
10/20- 08/21
Promoted in 2 months to Team lead from top sales representative. Delivering excellent closing on outbound line cold calling. Exceeding new company sales expectations. Assist with Administration management duties for new business and building cliental. BLUEGREEN VACATIONS UNLIMITED
09/2013-06/2020
Provide outstanding customer services and great leadership. Deliver superior closing of sales. Top sales rep for booking vacations on outbound line. Exceed company’s expectations daily. COMCAST CABLE / XFINITY
06/2005-09/2013
Retention sales rep large team effectively Achieved all goals in all top 3 categories. Also provided a strong leadership for incoming calls and assisting other co-works in areas needed. Also delivered superior quality customer services.
AT&T/ Product Development
05/1993-09/2004
Administrative Duties: Payroll, Attendance, Training EDUCATION
COAHOMA JUNIOR COLLEGE/ MILWAUKEE TECHNICAL COLLEGE Volunteer Experience: Gleaner’s food pantry
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