Beverage Manager Sales

LISA NORONA

***** * *** ** *, Broken Arrow, OK **014

Cell: 559-***-**** Hm: 918-***-****

***************@*****.***

Human Resources ~ Restaurant/Beverage Management ~ Administrative SKILLS

● 20yrs F&B Management

● Manage Multiple Outlets/trativeBars

● New Hire On-Boarding/Policies & Procedures

● Candidate Sourcing/Screening Employment/Credential Verification

● Budget & Financial Planning/Forecasting

Work History

Longhorn Steakhouse, Restaurant Manager; Tulsa, OK 12/20/21 - 08/28/22

● Responsible for floor plans for lunch and dinner shifts.

● Run the expo window to ensure the proper food goes to the correct table.

● Make staff schedules and assign job duties.

● Count safe, both bar drawers and make bank deposits.

● Control labor according to guest count.

● Track sales and labor for each shift.

MGM International - 3/17/14 - 12/15/21

Park MGM, Restaurant Manager; Treasure Island, Beverage Manager; Bellagio Buffet/Excalibur Buffet Manager; Las Vegas, NV

● Responsible for daily supply and liquor orders.

● Prepared employee schedules, station rotation sheets and employee station assignments.

● Arranged Chef’s Tables and Event Planning. Ordering for Events/Wedding Receptions.

● Prepared hourly and daily cost/sales reports.

● Managed two departments: Buffet and In-Room Dining; Coached employees on policy and procedures.

● Oversee 12 bars (100+ employees).

● Submit daily labor reports / forecasting.

● Submit FMLA/ADA PAN’s to Employee Services.

DHL/Kraft, HR Generalist, Human Resources; Fresno, CA 9/23/16 - 2/20/18

● Run daily labor and productivity reports, Track attendance absences/violations.

● New-hire orientation forms and schedule/order background checks and drug tests in Sterling One.

● Conduct all corrective action/termination procedures.

● Complete payroll/time card procedures weekly, Assist with direct deposit, total pay cards, ADP, Exel Bank Card, IPay.

Cheesecake Factory, Service/Sales Manager; Fresno, CA 8/20/07 - 3/10/2014

● Performed all opening and closing duties

● Forecasting and projecting weekly sales; Running daily labor and productivity reports,

● Line checks, Liquor and Retail inventory and ordering.

● Performed Armored Car transitions.

Olive Garden, Restaurant/Bar Manager; Modesto, CA 3/11/02 - 8/17/07

● Performed all opening and closing duties

● Forecasting and projecting weekly sales; Running daily labor and productivity reports,

● Line checks, Liquor and Retail inventory and ordering.

● Performed Armored Car transitions.

Technologies: Microsoft Office Suite, Microsoft Teams, Proprietary ERP Systems, Multiple HRIS Systems, POS, Aloha, Menu Link, Hot Schedules, Infogenesis, Stratton/Warren, Kronos, Spotfire, Oracle, GDIT Testing, Concur, Sterling One, Beeline, My Dashboard, My TalentWorld, MarkView, Red Prairie, Avero and FileNet.

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