Service Representative Administrative Assistant

Modestia L. Lashley

**** **** ** *****

Home: 717-***-****

Cell No: 443-***-****

Email: *************@*******.***

December 2022

This cover letter is submitted for your review for Customer Service Representative.

I welcome the opportunity to speak with you personally to discuss how my experience can be an asset to your organization.

Sincerely,

Modestia Lashley

Enclosure

Modestia L. Lashley

1135 Nugent Way

York, PA 17402

Home: 717-***-****

Cell: 443-***-****

Professional Experience

Fed/EX Supply Chain, York, PA 3/2019 – Present

Packer

• Accurately selecting according to the customer’s order specifications.

• Performed and packed duties in an efficient manner that meets customer service standards.

• Maintained the station is neat and cleaned.

Amazon, Carlisle, PA 11/2014 – 7/2016

Fulfillment Associate

• Performed and packed duties in an efficient manner that meets customer standards.

• Sorted customer needs and maintained the station is clean and organized.

Greenspring Internal Medicine 2/2007 – 10/2014

Medical Receptionist

• Handled telephone calls, took messages and provided routine information to callers.

• Verified patient demographic and insurance information.

• Pre-registered all assigned patients.

• Handled the diagnosis treatment and referrals for patients.

• Collected payment at Point of Service following department’s cash collection policy.

Maryland Public Television, Owings Mills, MD 9/2001 – 1/2007

Administrative Assistant

• Handled phone calls, email and fax.

• Assisted with personnel information and benefits programs.

• Scheduled and coordinated meetings, appointments, events and other similar activities for the Directors which included travel and reservation arrangements.

• Maintained and adjusted various spreadsheets related to membership budgets.

Computer Skills

Education

Towson Stratford Business School, Towson, Maryland

Received Certificate in Administrative Management

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