Center Representative Service

Professional Summary

Skills

Work History

Education

CANDIDO MELENDEZ

*** ******** **** ***, ********, NY 12550 • Home: 845-***-**** • ******@*****.*** Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Patient and empathetic with extensive background in conflict resolution and customer care.

Exceptional communication skills

Creative problem solver

MS Windows proficient

International sales support

Strategic sales knowledge

POS systems expert

Credit card processing

Shipping and receiving professional

Customer Service Representative,

VAC – Tower Dr. Middletown NY 10940

Greeted customers to ascertain what each customer wanted or needed. Answered by addressing customer inquiries, solving problems and providing new product information. Described product to customers and accurately explained details and care of merchandise. Provided an elevated customer experience to generate a loyal clientèle. Implemented marketing strategies which resulted in an increase of customer base. Answered product questions with up-to-date knowledge of sales and store promotions. Cashier/Customer Service,

Walmart – 1201 Rte300 Newburgh NY 12550

Effectively communicated with customers to implement sales. Warehouse/Forklift/Selector/Carpenter, Current

Adecco Temp. Agency – 1450 Rte300 Ste203 Newburgh NY 12550 Performed duties through the use of industrial equipment and computer software programs designed for warehouse/& distribution centers.

Carpenter, Current

Quality Remodeling Contractor's – 610 Broadway Unit 130 Newburgh NY 12550 Residential remodeling contractor/& sales agent via in home product demonstrations. Certificate Of Completion: Clerical, 1979

Personnel Administration School - Marine Corps Training Facility Paris Island SC 29905 GED: 1987

Orange County Community College - 115 South St. Middletown NY 10940 Associate of Applied Science: Marketing/& Sales Management, 27.5 Credits Earned Orange County Community College - 115 South St. Middletown NY 10940

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