Data Entry Medical Assistant
Resume:
REBECCA MARIE AREIZAGA
Care coordinator
Saint Petersburg, FL
*************@*****.***
Care Coordinator
Optum North East - Saint Petersburg, FL
January 2020 to Present
• Processes all Authorization and Referral request for specialist appointments procedures/ surgery’s DME and Home Health
• Ensures receipt of a valid authorization for each request.
• Supports the preparation for audits and data requests.
• Assists with manual data entry.
• Answers, screens and transfers telephone calls.
• Maintains schedules by coordinating with appropriate parties.
• Organizes and distributes correspondence, reports, memos, etc.
• front Desk coverage
Medical Assistant, Referrals
Authorizations - Saint Petersburg, FL
February 2019 to December 2019
Medical Assistant-Verifies patient information by interviewing patient; recording medical history;
confirming purpose of visit using Genius Doc.
Prepares patients for examination by performing preliminary physical tests; taking blood pressure,
weight, and temperature; reporting patient history summary.
Referrals & Authorizations-Contact review organizations and insurance companies to ensure prior approvals and
requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific
medical information to financial
services to maximize reimbursement to the hospital and physicians
Front office/Medical Records- Inbound and out bound for current and new patients.
Schedule patients office visits
Schedule all Radiology and obtain Auths.
Ensure Escripts and Pharmacy fax request are signed and faxed back
Update all rx's in system for every patient.
Translate
Bilingual collector
Veritas Instriment Rentals - Clearwater, FL
October 2018 to February 2019
WORK EXPERIENCE
Collection rep -Outbound- Inbound
Collect payments on past due bills.
Locate customers using credit bureau information, background checks, loan documents, and other
paperwork or databases.
Call customers using telephone.
Utilize computer systems to handle skip tracing.
Inform clients of overdue accounts and amount currently owed.
Attempt to collect payment.
Review terms of sale or loan documents.
Ensure all customer information is correct, including phone numbers and addresses.
Set up repayment plans and new terms of sale.
Record new commitment to repay debt.
Send statements of delinquencies to credit bureau.
Report satisfied debts to credit bureaus.
Follow federal and state laws dealing with debt collection.
Print reports for management.
Purge records from deceased people.
Patient Care Coordinator CHECK
Orthotic & Prosthetic Ctr St Petersburg Fl - Saint Petersburg, FL
May 2016 to September 2018
IN - CHECK OUT -RECALL
• Provide the highest level of customer service is provided to patients, fellow
employees and referral sources.
• Obtain accurate insurance information, including eligibility and benefits, verification and pre-authorization.
• Provide counseling to patients advising them of their financial responsibility once
benefits have been verified.
• Obtain any and all co-payments and over-the counter cash when applicable.
Complete cash receipts per guidelines.
• Maintain accurate and complete patient files, ensuring that they are in compliance
OPC's Compliance Policies.
• Ensure the privacy and security of protected health information per HIPAA rules.
• Assist with patient follow-up as directed.
• Assist with quality assurance to ensure patient satisfaction with OPC services as necessary.
• Comply with the system of internal controls to ensure proper handling of cash
receipts, including billing system data entry and bank deposits.
• Enter patient demographics and insurance verifications as appropriate.
• Efficiently manage multiple phone lines.
• Record written documentation that is clear, concise and accurate.
• File all patient charts and other documentation, following established guidelines.
• Coordinate scheduling of clinician schedules to ensure proper coverage of patient
appointments IN and OUT-of-office calls.
• Process and monitor referrals/authorizations/prescriptions to ensure complete and final information is
received in a timely manner.
Referrals Coordinator
Fana Medical Group St Petersburg Fl - Saint Petersburg, FL
June 2015 to May 2016
Ensure the effective management of all incoming specialist referrals. Perform a wide variety of task
associated with referral tracking.
Schedule, problem solve, communicate, and coordinate referral appointments with outside specialists.
Track and enter all referral thru optimum, freedom and well care portals. Ex: DME's
Medical Equipment's, Radiology, Physical Therapy for a very busy office with 1500+ patients.
High school diploma in Medical Assisting Program
Everest University - Clearwater, FL
May 2010 to January 2011
• Medical Scheduling
• EMR Systems
• Medical Office Experience
• Multi-line Phone Systems
• Insurance Verification
• HIPAA
• Medical Records
• Microsoft Excel
• Home care
• Customer service
Skills
CUSTOMER SERVICE, Referral/Care Coordinator, Receptionist
EXCEL, OUTLOOK, MS WORD, EMR System-Allscripts OPIE, New Leaf, E-clinicals
Portals: Availty RMS,Optimum/Freedom Etc,
Bilingual (Spanish/English
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