Operations Manager General

GENERAL MANAGER

PHIL CORDOVA

PROFILE

Driven leader with more than 24 years of experience guiding diverse teams within warehouse, manufacturing and production settings. Proven record of delivering operational excellence in adherence to Lean Manufacturing principles and quality control standards. Committed to training and developing staff at all organizational levels, including mentoring high-potential leaders for promotion. Demonstrated history of introducing systems, process improvements and tools that streamline business. CORE COMPETENCIES/AREAS OF EXPERTISE

Operations Management - Financial Leadership - Warehousing and Logistics - Retail Strategy & Best Practices - Manufacturing & Production Environments - Performance Management - Leadership - Coaching & Development - Workflow Planning - Human Resources Functions - P&L Accountability - Forecasting - Regulatory Compliance Reporting & Analytics - Operational Excellence - Quality Assurance Standards - Lean Principles - Sustainability

EXPERIENCE

GENERAL MANAGER, UNITED WAREHOUSE; TULSA, OK 2021-PRESENT Responsible for the overall management and performance of the facility including office and warehouse operations, customer relations, quality and security. Achieve company objectives, productivity standards and control. Maintain P&L, mentor leadership, oversee customer service and operations, lead the maintenance and sanitation crews.

• Oversee 3 sites totaling 1 million square feet with 80 team members

• Reduced forklift equipment expense

• Safe Quality Food audit score of 97 YOY improvement from 95

• Worked directly with customers to define processes of a good order; CSR to floor in 15 minutes

• Improved throughput efficiencies

• Defined gate in an out process eliminating mis-shipments ASSISTANT GENERAL MANAGER, WALMART DISTRIBUTION CENTER; NORTH PLATTE NE AND OCHELATA, OK 2011-2021

Direct daily operations with high volume distribution center, including managing finances, maintaining P&L, coaching and training team members, and designing strategic plans to ensure delivery of business objectives. Assess performance and identify gaps, then used training to address those gaps. Monitor operations to ensure compliance with regulations, safety standards, QA guidelines and production goals. Maintain brand service standards. Create a workplace culture focused on engagement and retention of staff through motivational leadership.

• Supervised 7 Operations Managers, 20 Area Managers, as well as 560 indirect reports

• Collaborated with site leadership team, corporate headquarters, and transportation partners to ensure OTD

• Identified and implemented process improvements, including designing unloading and receiving system that maximized employee and inventory safety while also resulting in higher throughput

• Acted as community liaison and nurtured relationships between community partners and distribution center.

• Guided team to earn Mechanized Distribution Center of the Year for two consecutive years.

• Optimized supply chain and ensure adaptability due to changing seasonal needs, market trends and business vision.

OPERATIONS MANAGER, WALMART DISTRIBUTION CENTER; NORTH PLATTE, NE AND CRAWFORDSVILLE, IN 2002-2011

Managed daily operations for the distribution center. Recruited, hired, trained and supervised staff across organizational levels, as well as conducted performance reviews and identified potential leaders for management training programs. Over saw inventory control, logistics and financial planning for team. Documented and managed shipping and receiving documentation for caged control substances. Performed daily inventory of controlled substances which included reporting of shortages on losses and the filing and saving of all documentation filed for compliance.

• Promoted after four year from Area Manager in Coldwater, MI to Operations Manager as a result of leadership, transferring to North Platte, NE location in 2006 before transferring to Crawfordsville, IN in 2009.

CAREER NOTE; ADDITIONAL EXPERIENCE AS PLANT SUPERINTENDENT FOR DELTA HA, BRINGING THE PLANT TO RECORD PRODUCTIVITY LEVELS. 15815 N 88TH WEST PLACE - SKIATOOK, OK 74070 918-***-**** *************@*****.***

Contact this candidate