Karen D. Thai
Conover, NC *8613
Cell: 828-***-****
adtznq@r.postjobfree.com
Customer Service Associate
Self-motivated, hard-working individual known for accuracy and attention to detail. Excellent oral and written communication skills. Experienced in identifying needs and delivering positive results. Possess strong organizational and decision making skills. Commitment to customer service with the ability to build productive relationships. Resolve complex issues and win customers' loyalty. Key areas of knowledge and training include:
● Trilingual – English, Chinese
(Cantonese) and Vietnamese
● Accounts Receivable Clerk
● Data Entry
● Order Processing
● Library Clerk
● Group Leader
● First Aid
● Waitress
● Avon Representative
● Forever Living Product
Representative
● Pharmacy Clerk/ Window Helper
● Goal Oriented
● Time Management
● Willingness to learn
● Ability to multi-task
● Team oriented/ability to work
independently
● Locate resource for problem
resolution/design best-option
solution
● Ability to listen to
customer/provide great customer
service
● Front Desk Duties
● 10-Key Touch
Technology Skills: Microsoft Office 2010, including Word, Excel, PowerPoint Work Experience
Cashier/Team Member, Rice Fun, Conover, NC 2020 – 2022 Interpreter/Translator for Various County Schools 2016 – present Group Leader, Community School, Newton, NC 2013 – 2017 Independent Sale Rep., Forever Living Products, Hickory, NC 2010 – 2015 Group Leader, Community School of Catawba County, Newton, NC 2007 – 2008 Library Clerk, Uniforce Temporary Service, Hickory, NC 1993 – 1998 Independent Sale Rep., Avon Representative, Hickory, NC 1994 – 1999 Accounts Receivable Clerk, CV Tile Distributor Inc., La Crescenta, CA 1991 – 1992 Office Clerk/Data Entry, Glendale Business Bureau, La Crescenta, CA 1989 – 1991 Order Processing/ Order Entry, Oro America, Burbank, CA 1987 – 1989 Library Clerk, Glendale Central Library, Glendale, CA 1985 – 1987 Karen D. Thai
3215 Spencer Road NE
Conover, NC 28613
Cell: 828-***-****
adtznq@r.postjobfree.com
Education
Catawba Valley Community College, Hickory, NC (Certificates earned) Computer Literacy for the Workplace
Pathways to Office Careers
Economic Literacy
Telephone & E-mail Etiquette
Pharmacy Technicians Training
Pathways to CNA
The State of North Carolina Early Childhood Credential First Aide Certificates
Glendale Community College, Glendale, CA
Accounting Classes
Glendale High School, Glendale, CA
Diploma
Volunteer Activities
Pharmacy Window, Cooperative Christian Ministry, Hickory, NC 2013 – 2013 Karen D. Thai
3215 Spencer Road NE
Conover, NC 28613
Cell: 828-***-****
adtznq@r.postjobfree.com
References
Kay Ying Lo, Supervisor
Hmong Bilingual Resource Specialist
Catawba County Schools
adtznq@r.postjobfree.com
Traci R. Waters, Director
Diverse Student Population
Caldwell County Schools
adtznq@r.postjobfree.com
828-***-**** ext.140113
Jenny Tse, Co-owner
Rice Fun