Store Manager Customer Service

Gecsabel Bardales

*** ******* **, *****: ********@*****.***

Roseville, CA. 95747 Phone: 650-***-****

Store Manager

Highly qualified, dynamic, self-driven Store Manager, with over 20 years of retail experience and achievements, demonstrated success driving multi-million-dollar volume stores. Results oriented and an effective leader with proven record of positively impacting sales and profit growth of company revenues and managing budgets. Expert in store operations of company metrics, operating profit while maximizing team training and development of large teams.

Strengths in:

Professional Customer Service skills and solution driven, strategic planning and execution, experience with new store openings and remodels, building highly productive teams.

Human Renounces experience include: Hiring and Recruiting /Training and Developing new store managers/involved with District Trainings, driving team’s performance, driving company programs to meet current market demand.

Analytical and Budget management skills to drive business profit, including management of cash handling and daily deposits.

Professional Experience

Cost Plus World Market- Sacramento and Bay Area market from 2004 to August 2022

Store Manager

Managed the following locations, San Francisco, Oakland, Westlake and Sacramento Market including new store openings and store remodels.

Manage all aspects of store operations, successfully managed high volume stores with high corporate visibility. As a store manager successfully opened new stores, remodel and relocated stores to new markets. My primary focus includes, customer’s service, merchandise presentation, sales, operating profit, inventory control, store expenses control, risk management, hiring and team development.

Establish successful communication with corporate associate buyers senior Executives to problem-solve challenges and contribute to best practice programs to improve company profit. Experience on training external new store team leaders to successfully lead stores.

Target Corporation-San Francisco Bay Area 1988-2004

Store Manager

As a Store Manager, supervised all aspects of store business operations. Provided leadership from 100-350 associates and coaching developing up to six executive team leaders.

Primary focus included: Resolving customer service challenges, merchandising, managing sales and profit metrics by analyzing results and problem solving underperforming areas. Extensive hiring and training new store teams and promoted high potential leaders thru mentoring programs. High focus on team and customer safety and improving profit. Improved customer loyalty by driving guerrilla marketing during new store openings and new markets.

Education: Three years College (1983-1986), Civil Engineering. José Simeón Canas University of El Salvador. GED Diploma in Physics and Math-Centro Harvard Highschool. El Salvador (1980 to 1983)

References:

Ed Uytterbroek -District Manger at World Market, 619-***-****

Jennie Walton -Regional HR at World Market, 510-***-*****

Elizabeth Robinson – District Manager at world Market, 916-***-****

Pamela Poffenberger-Store Manager at World Market, 530-***-****

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